AiSensy Platform Pricing Plans

Monthly / Yearly Subscription | Unlimited Users Plan

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  • Basic

    Unlimited users
    1000 Free Service Conversations/month
    • ✓
      Unlimited Agent Logins
      Create Unlimited Customer Support Agents to respond customer queries.
    • ✓
      Smart Campaign Manager
      Filter contacts via Tags, Attributes
    • ✓
      Retargeting Campaigns
      Segregate & Retarget Users based on Read, Replied & more filters.
    • ✓
      Template Message APIs
      Automate Template Messages via Live API Campaigns
    • ✓
      Multi-Agent Live Chat
      Create Unlimited Customer Support Agents to respond customer queries.
    • ✓
      AiSensy Marketplace Integrations
      Connect your CRM & Software with 2000+ Integrations available
    • ✓
      1200 Messages/min
    • ✓
      Upto 10 Tags
    • ✓
      Upto 5 Custom Attributes
    • ✓
      Shopify & WooCommerce Integrations
    • ✓
      Dialogflow chatbot Integration
      Create Unlimited Customer Support Agents to respond customer queries.
    • ✓
      Shared Team Inbox
      A shared inbox for your team to handle all queries in a place
    • ✓
      Click to WhatsApp Ads
      Get 5x leads with up to 60% less ad-spend
  • Pro

    Unlimited Users
    1000 Free Service Conversations/month
    • ✓
      All features in Basic Plan
    • ✓
      Upto 100 Tags
    • ✓
      Upto 20 Custom Attributes
    • ✓
      Campaign Scheduler
      Schedule Broadcast Campaigns ahead of time
    • ✓
      Campaign Click Tracking
      Track clicks on your CTA Buttons included in messages
    • ✓
      Campaign Budget Analytics
      Track day-wise usage of BICs & UICs
    • ✓
      Project APIs
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      Custom Agent Rules
      Limit chats access and view based on custom rules
  • Enterprise

    Unlimited Users
    1000 Free Service Conversations/month
    • ✓
      Recommended for Brands with 5 Lac+ Users
    • ✓
      All features in Pro Plan
    • ✓
      Unlimited Tags
    • ✓
      Unlimited Attributes
    • ✓
      Downloadable Reports
    • ✓
      Dedicated Account Manager
    • ✓
      Priority Customer Support
    • ✓
      Transfer data from AiSensy to your CRM
    • ✓
      Higher Messaging Speed

 Unlock 5 Flows @ $40/ month 

(Add-on) Drag & Drop Chatbot & Catalogue Flow Builder

WhatsApp's Conversation Based Pricing

WhatsApp Conversation is a 24-hour messaging window initiated only when a business messages a user.

Businesses and users can exchange any number of messages, including template messages, within a 24 hour conversation session without incurring additional charges. 

  • WhatsApp Conversations are Charged depending on the category of Template message & vary according to the receiver's country.
  • All conversations are valid only in a 24 hour period
  • Green Tick Application: FREE
  • 1000 FREE Conversations/ month (User-initiated conversations)

WhatsApp Pricing

 WhatsApp pricing has been categorized into 4 different categories including: 

  • Broad

    Product updates, special offers, general advertisements, or promotional messages 

  • Util

    Transactional messages like delivery updates or pay confirmation 

  • Auth

    OTP messages such as account registration, account recovery, and integrity challenges. 

  • Serv

    Messages related to personalised customer support, addressing queries. 

Key Pointers

  • Businesses can enjoy 1000 free conversations per month for Service category messages (user-initiated conversations).

  • If a business replies to a user with a template message or sends a template message in an open service conversation, this opens a new conversation based on the template category.

  • If a conversation involves multiple categories such as Marketing, Authentication, Utility, or Service, charges will be applied separately for each category's conversation window initiated.

  • Each category of messages, including Marketing, Authentication, Utility, or Service, incurs its own charges. If you send messages from different categories to the same user within a 24-hour window, you will be charged for each category separately.

  • When initiating a conversation in a specific category, you have a 24-hour window to chat with your customers without incurring extra charges. This provides ample time to communicate effectively.  

Got Higher Messaging Volumes?

Let's Get on a Call!

We Have Answered Almost All Your Questions

Features Included in ALL PLANS

  • Customer Support

    • FREE WhatsApp Business API
    • Multiple Human Agent Live Chat
    • One Click Dialogflow Integration
    • Unlimited Live Chat Agent Dashboards
    • No-Code Chatbot Templates
    • Mobile Responsive Dashboard
    • Web & Mobile Push Notifications
  • Broadcasting & Automation

    • Unlimited Broadcasting Campaigns
    • Template Message Approvals
    • Automate Notifications via API
    • Real-Time Campaign Analytics
    • Smart Audience Segmentation
  • Chat CRM & More

    • Import and Export Contacts
    • Track Customer Journey
    • Add Tags & Attributes
    • Shopify & WooCommerce Integration
    • Zapier and Pabbly Integration

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