Restaurants, cafés, and food-delivery businesses operate in a high-demand, fast-paced environment. If you run a restaurant, cafe or a cloud kitchen, you already know how important timely communication is. But staying consistent across bookings, orders, and promotions isn’t always easy.
With high open rates and instant delivery, WhatsApp has become a go-to communication channel for modern food businesses.
In fact, over 80% of large enterprises are expected to adopt the WhatsApp Business API by 2025–2026, making it a standard tool rather than an optional one. (Source Data: 2factor.in). Restaurant businesses are no exception here.
WhatsApp templates for restaurants can allow you to send structured, pre-approved updates for bookings, orders, deliveries, and feedback- ensuring every message is timely and professional.
In this guide, you’ll discover 20 ready-to-use WhatsApp templates for restaurants to streamline your operations and improve customer experience.
Table of Contents:
Examples of 20 WhatsApp Templates for Restaurants and Food Delivery
How to Sent these WhatsApp Templates for Restaurants
Examples of 20 WhatsApp Templates for Restaurants and Food Delivery
Below are 20 FREE Whatsapp Template Messages which are useful for all restaurants, cloud kitchens, cafes or any food delivery businesses. You can directly use these templates or simply customise it. If you want to explore more ready-made templates across different industries, check out this WhatsApp template message library.
Note: Each template message goes under the careful review of WhatsApp to ensure it meets the official Whatsapp message template guidelines, maintaining quality, relevance, and user trust.
1. Table Booking Confirmation Template
Using this template, notify customers the moment their table is booked and confirmed.
Hi {{1}},
Your table at {{2}} has been successfully booked!
We look forward to serving you.
2. Table Booking Reminder Template
With this template, you can gently remind guests a few hours before their reservation.
Hi {{1}},
This is a reminder for your table reservation at {{2}}.
Need to make a change? Let us know—we're always happy to help!
3. Table Booking Cancellation Acknowledgment Template
You can immediately confirm when a customer cancels their booking.
Hi {{1}},
Your reservation at {{2}} for {{3}} at {{4}} has been cancelled.
If you’d like to reschedule, we’d be happy to assist you. We hope to host you soon!
4. Festive Dining Offers Template
Use this below festive template to promote special menus, increase bookings, and boost engagement during peak seasons. Promote on festive or seasonal events (Diwali, Holi, Christmas, etc.).
Hi {{1}},
This {{Festival Name}}, treat yourself to a special dining experience at {{Restaurant Name}} ✨
We’ve curated a festive menu just for the occasion.
Reserve your table here: {{Booking Link}}
5. Online Order Update Confirmed Template
With this template, send an instant confirmation when a customer places an order.
Hi {{1}},
Your order #{{2}} from {{3}} has been successfully placed. 🍽️
Ordered items: {{4}}
Estimated prep time: {{5}} minutes.
6. Order Being Prepared Template
With this template below, you can inform customers that the kitchen is preparing their food.
Hi {{1}},
Great news! Your order #{{2}} from {{3}} is now being freshly prepared. 👨🍳
It’ll be ready in approximately {{4}} minutes.
We’ll keep you updated-stay tuned!
7. Order Ready / Dispatch Update Template
Utilize this template to alert customers when their order is ready for pickup or delivery.
Hi {{1}},
Your order #{{2}} from {{3}} is ready for pickup! 🍽️
Please collect it at your convenience.
We hope you enjoy your meal!
8. Delivery Alert – Out for Delivery Template
Pick this template to notify that the order is on the way.
Hi {{1}},
Your order #{{2}} is out for delivery. 🍽️
Delivery partner: {{3}}
Estimated arrival: {{4}}
9. Delivery Confirmation Template
With this template, notify customers when their food order has been successfully delivered.
Hi {{1}},
Your order #{{2}} has been delivered successfully.
Enjoy your meal from {{3}}! 🍕
10. Feedback Request Template
With this template, you can ask for a quick rating or comment after delivery or dine‑in.
Pro-Tip: Set your automation to send this exactly 45 minutes after delivery so the meal is still fresh in the customer's mind.
Hi {{1}},
We hope you enjoyed your experience at {{2}}! 😊
Please tap on the rating below:
11. Thank‑You for Dining Template
With the help of this template you can send a warm message after a dine‑in visit.
Hi {{1}},
Thank you for dining with {{2}} today.
We truly hope you enjoyed your meal! Share your feedback with us. 🙏
12. Daily Special / Today’s Offer / Limited-Time Offers Template
Pick this template to promote daily specials or limited‑time menu items.
Hi {{1}},
Today’s special at {{2}}: {{3}} for just ₹{{4}}! 😋
Don’t miss out—order now and enjoy this limited-time treat.
OR
Hi {{1}},
🎉 Limited-Time Offer at {{Restaurant Name}}!
Get our special combo meal at just ₹199! 😋
Hurry, offer ends soon!
Order now: {{Link}}
13. Combo / Upsell Offer
You can use this template to suggest combos or add-ons right after confirming the order, helping increase order value.
Hi {{1}},
Your order from {{2}} looks delicious! 😍
How about adding {{3}} for just ₹{{4}} to make it even better?
Tap here to add: {{Link}}
14. Loyalty Cashback Offer Template
With this template, you can reward repeat customers with cashback or credits.
Hi {{1}},
🎉 You’ve unlocked ₹{{3}} cashback at {{2}}!
Use code {{4}} on your next order and save more.
Don’t miss out—REDEEM it now or never!
15. Loyalty Discount / Reward Template
You can provide discounts or free items for loyal customers while using this template.
Hi {{1}},
🎉 Congratulations on your {{2}}th order with {{3}}!
As a thank you, enjoy {{4}}% off on your next order.
Use code {{5}} at checkout.
16. Event Invite / Night Event Template
Utilize this template to invite customers to special events in your restaurant or cafe.
Hi {{1}},
You’re invited to a special evening at {{2}}! ✨
Join us for {{Event Name}} on {{Date}} at {{Time}}.
Enjoy great food, music, and an unforgettable experience.
Reserve your spot now: {{Booking Link}}
OR
Hi {{1}},
Join us for an exclusive night at {{2}} 🌙✨
Experience {{Event Name}} on {{Date}} at {{Time}}—featuring great food, music, and a vibrant atmosphere.
Book your table now: {{Booking Link}}
17. Birthday Offer Template
Try this template to celebrate your customers’ birthdays with a special discount. You can also read this blog on how to create and send media based Whatsapp template messages in AiSensy.
Hi {{1}},
Very Happy Birthday! 🎉
Celebrate your special day with {{4}} and enjoy {{3}}% off on your next order.
Use code {{2}} at checkout—valid till midnight. 🎂
18. Re‑order / Come Back Offer
Using this template, you can bring back or retain your customers after a gap.
Hi {{1}},
We’ve missed you at {{2}}! 😊
Here’s a special {{3}}% off on your next order to welcome you back.
Use code {{4}} and enjoy your favorites again!
19. Online Abandoned Order / Cart Reminder Template
With the help of this template, you can nudge your customers who started but didn’t complete their order.
Hi {{1}},
⏳ Your cart at {{2}} is about to expire!
Your delicious picks are waiting 😋
Complete your order now and enjoy ₹{{4}} off with code {{3}}.
Order here: {{Link}}
20.Out‑of‑Stock Item Notification
Try this template to inform customers if an item is unavailable.
Hi {{1}},
Apologies, {{2}} is currently out of stock. 🙁
You might enjoy {{3}} instead—it’s just as delicious! 😋
How to Send These WhatsApp Templates for Restaurants
AiSensy helps restaurants turn every WhatsApp interaction into a faster, smoother customer experience. With AiSensy:
- You can create personalized templates with variables like {{1}} and {{2}}, and automate messages for order placed, out-for-delivery, delivery complete, table booking, and feedback.
- You can also add clear CTA buttons like “Order Now,” “Track Order,” “Give Feedback,” and “Book a Table.”
- With real-time integration into your website or delivery app, AiSensy keeps customers informed without extra manual effort.
As a trusted WhatsApp engagement platform, AiSensy has already helped 210,000+ businesses across 68+ countries respond faster, reduce order-related queries, and encourage repeat orders.
It gives restaurants a simple way to improve communication and build stronger customer relationships.
Restaurants and food‑delivery brands that use WhatsApp templates for restaurants see quicker response times, fewer order‑related queries, and higher repeat orders.
Here’s the exact blog guide to assist you well on how to create Whatsapp template messages in AiSensy.
Conclusion
As per JestyCRM data, WhatsApp automated chatbots are projected to save 7 billion business hours annually by 2026. The mandate for the food industry is also very clear now. Automate or go left behind.
Want to set up these WhatsApp templates for your restaurant or food delivery business in 10–15 minutes?
Start with AiSensy for free and automate your restaurant’s WhatsApp communication today.
FAQs
WhatsApp templates for restaurants are pre-approved message formats that businesses can use to communicate with customers on WhatsApp. These templates help send automated updates such as table booking confirmations, order status, delivery alerts, and promotional offers. They ensure consistent communication while saving time for restaurant staff.
WhatsApp templates improve customer experience by providing real-time updates on orders, reservations, and deliveries. Customers stay informed at every stage, which reduces confusion and builds trust. Features like instant notifications, feedback requests, and personalized offers also make the overall dining and ordering experience smoother.
Yes, WhatsApp message templates are highly customizable. Restaurants can use placeholders like customer name, order ID, menu items, and delivery time to personalize messages. This allows food businesses to create relevant and engaging communication tailored to each customer.
Yes, restaurants need access to the WhatsApp Business API to send template messages at scale. The API allows businesses to automate notifications, integrate with ordering systems, and send messages outside the 24-hour customer service window. It is especially useful for cloud kitchens, delivery brands, and multi-location restaurants.
The most common use cases include order confirmation messages, preparation updates, out-for-delivery alerts, and delivery confirmation notifications. Restaurants also use templates for abandoned cart reminders, daily specials, loyalty rewards, and customer feedback collection. These use cases help increase repeat orders and improve engagement.
Yes, WhatsApp templates are safe to use as they are reviewed and approved by WhatsApp before sending. This ensures that messages follow strict guidelines related to user consent, relevance, and quality. Restaurants can securely communicate with customers without risking spam or misuse.