Gallabox has become a popular platform for businesses leveraging WhatsApp automation, offering tools like chatbot flows, shared team inboxes, and GPT-powered features. However, as companies scale or seek more flexibility, many discover limitations in pricing, team collaboration, or integration depth.
Whether you're a growing e-commerce brand, a marketing agency, or a SaaS company looking for deeper automation, Gallabox might not check all the boxes. That’s why we’ve compiled a list of the top Gallabox alternatives—platforms that offer similar or enhanced features, better pricing models, and more customization options.
If you're on the hunt for a more scalable, cost-effective, or feature-rich alternative to Gallabox, this guide is for you.
Table of Contents
About Gallabox
Top 10 Gallabox Alternatives
1. AiSensy
2. Respond.io
3. Manychat
4. Wati
5. Twilio
6. 360dialog
7. Interakt
8. Zendesk
9. Brevo
10. Kommo
Comparison table
Why AiSensy Is the Best Gallabox Alternative
Conclusion
FAQ
About Gallabox
Gallabox is a customer engagement platform that provides WhatsApp Business API solutions with a focus on sales automation, chatbot flows, and team collaboration. Designed for small and mid-sized businesses, Gallabox helps companies streamline conversations, assign chats to multiple agents, and automate repetitive workflows using WhatsApp.
The platform includes features like:
- A shared team inbox for WhatsApp
- No-code chatbot builder
- WhatsApp campaign tools
- Integrations with popular CRMs and payment gateways
- Multi-agent support with conversation routing
While Gallabox offers a decent toolkit for WhatsApp marketing, many users find the platform limited in terms of advanced automation, scalability, or global support. That’s why businesses exploring faster growth, broader integrations, or more flexible pricing often seek Gallabox alternatives.
In the section below, we compare the top 10 Gallabox competitors to help you find the best fit for your needs—starting with our top recommendation, AiSensy.
Top 10 Gallabox Alternatives
Below, we explore the best alternatives to Gallabox. Each tool is broken down by features, pricing, strengths, and potential limitations—so you can make the right choice for your business.
1. AiSensy
AiSensy is a WhatsApp Business API platform and the best Gallabox alternative. It enables businesses to launch broadcasts, build chatbots, manage multi-agent conversations, and track results—all in one place. Its pricing is transparent, onboarding is smooth, and it offers excellent scalability without compromising on features.
Pricing & Plans
- Basic Plan: $45/month or approx ₹1,500/month
- Pro Plan: $99/month or approx ₹3,200/month
- Pro + Flows Add-on: $80/month or approx ₹750/month
- 5 team members included in all plans (additional at $20 or ₹1,670/month)
- Free unlimited service conversations via WhatsApp API
👉 View full AiSensy pricing
Key Features
- Team inbox, smart broadcast campaigns, segmentation
- Pre-approved WhatsApp template manager
- Optional chatbot flow builder (Pro + Flows)
- Native integrations with Shopify, WooCommerce, Razorpay, Google Sheets, and more.
2. Respond.io
Respond.io is an omnichannel messaging platform that centralizes customer communication across WhatsApp, Messenger, Telegram, and more. It’s built for teams that handle support, sales, and marketing through multiple channels, offering automation, CRM-like capabilities, and workflow builders.
Pricing & Plans
- Free Plan: Limited features
- Business Plan: $79/month or approx ₹ /month
- Enterprise: Custom pricing
Key Features
- Unified inbox across all channels
- Workflow automation & chat routing
- Reporting & contact management
- Over 5,000 integrations via Zapier
Considerations
- Overkill if you only use WhatsApp
- Limited pre-built marketing automation for WhatsApp
3. Manychat
Manychat is a popular chatbot builder for Facebook Messenger and Instagram, now expanding into WhatsApp. It’s known for its drag-and-drop builder and user-friendly flows. While not built specifically for WhatsApp, it can connect via third-party APIs from approved Business Solution Providers (BSPs).
Pricing & Plans
- Free Plan: Available (limited features)
- Pro Plan: Starts at $15/month , cost increases with subscribers
Key Features
- Visual chatbot builder
- Ready-made templates
- Automation for Instagram, Messenger, and WhatsApp
- Integration with Shopify, Google Sheets, HubSpot, etc.
Considerations
- WhatsApp features are limited compared to native platforms
- Not built for team inboxes or agent collaboration
4. Wati
Wati is a WhatsApp Business API solution focused on small and mid-sized businesses. It combines an inbox, chatbot builder, and automation tools with customer segmentation features. It's commonly used by D2C brands and support teams.
Pricing & Plans
- Standard Plan: $49/month (~₹4,080)
- Pro Plan: $98/month (~₹8,160)
- Chatbot builder included in all plans
Key Features
- Shared team inbox
- WhatsApp automation templates
- Simple drag-and-drop chatbot builder
- Integration with Shopify, Zapier, Google Sheets
Considerations
- Plans are priced higher than AiSensy with fewer included seats
- Limited reporting tools compared to others
5. Twilio
Twilio is a cloud communications platform offering programmable APIs for WhatsApp, SMS, voice, and more. It’s ideal for developers and companies with engineering teams who want to build custom messaging flows.
Pricing & Plans
- Pay-as-you-go
- WhatsApp message: $0.005–$0.073 per message (~₹0.42–₹6.10)
- Additional platform usage fees apply
Key Features
- Fully customizable messaging workflows
- Multi-channel support (SMS, WhatsApp, Voice, Email)
- Scalable API for enterprise use
- Rich developer documentation and SDKs
Considerations
- No built-in UI or team inbox
- Not suitable for non-technical users or marketers
6. 360dialog
360dialog is an official WhatsApp API provider offering direct access to WhatsApp messaging capabilities. It focuses on giving agencies and platforms the flexibility to build on top of the API with their preferred tools.
Pricing & Plans
- WhatsApp API access: 49$/€ and 99$/€ per month
- Message costs depend on Meta rates (not included)
- Integration add-ons may require extra fees
Key Features
- Direct WhatsApp API access
- Compatible with Manychat, Chatfuel, HubSpot, etc.
- GDPR-compliant and scalable infrastructure
- Webhook and session management
Considerations
- Requires integration with chatbot or inbox tools
- No native dashboard, CRM, or campaign builder
7. Interakt
Interakt is a WhatsApp CRM + marketing tool built for D2C brands and SMBs. It allows businesses to send broadcasts, manage catalogs, and respond to customers from a unified dashboard.
Pricing & Plans
- Starter Plan: ₹1,499/month (~$18)
- Growth Plan: ₹2,999/month (~$36)
- Message costs as per Meta template rates
Key Features
- WhatsApp team inbox
- Contact segmentation & broadcasts
- Catalog sharing and payment links
- Shopify and WooCommerce integrations
Considerations
- Fewer advanced chatbot capabilities
- No chatbot flow builder included
8. Zendesk
Zendesk is a leading customer support platform that includes WhatsApp integration via its messaging suite. It’s designed for customer service teams at medium to large enterprises who need multichannel ticketing and support.
Pricing & Plans
- Suite Team Plan: $55/agent/month (~₹4,580)
- Advanced Plans: $89–$115+/month per agent (~₹7,400–₹9,600+)
Key Features
- Omnichannel support (email, chat, WhatsApp, social)
- Ticketing, macros, automation, and agent analytics
- AI-powered reply suggestions
- WhatsApp channel via Sunshine Conversations
Considerations
- High cost per seat
- Best for large support teams—not ideal for marketing or SMBs
9. Brevo (formerly Sendinblue)
Brevo is an all-in-one marketing platform offering email, SMS, WhatsApp, and chatbot tools. While it’s primarily email-first, it includes basic WhatsApp features for promotional and transactional messaging.
Pricing & Plans
- Free Email Plan: Available
- WhatsApp Campaigns: Starts around $25/month (~₹2,080), depending on volume
- WhatsApp conversations charged per Meta rates
Key Features
- Multichannel marketing platform
- Drag-and-drop automation builder
- Contact segmentation, workflows, and email templates
- WhatsApp & SMS available as paid add-ons
Considerations
- WhatsApp tools are less robust than in AiSensy or Gallabox
- Built for marketing teams—not conversation-first support
10. Kommo (formerly amoCRM)
Kommo is a CRM platform with integrated messaging capabilities. It allows businesses to connect WhatsApp and other chat channels to manage leads, sales conversations, and workflows in one visual pipeline.
Pricing & Plans
- Basic Plan: $15/user/month (~₹1,250)
- Advanced Plans: Up to $45/user/month (~₹3,750)
Key Features
- Visual sales pipeline
- Automated lead capture & follow-up
- Built-in messaging widget
- WhatsApp, Telegram, Facebook Messenger integration
Considerations
- Requires third-party WhatsApp API setup
- Lacks deep marketing automation or broadcast features
Comparison Table - Gallabox Vs Alternatives
| Platform | Short description | Starting price (USD/mo) | Key features | Limitations | Best for |
|---|---|---|---|---|---|
| AiSensy | WhatsApp-first BSP with no-code flows, team inbox, broadcasts and CRM-like features — positioned as the top Gallabox alternative. | $45 / ₹1,500* | Team inbox, broadcast campaigns, template manager, optional flow builder, Shopify/WooCommerce integrations. | Some advanced features gated behind add-ons or higher tiers (check plan specifics). | Small-to-mid ecommerce and growth-focused WhatsApp marketers. |
| Respond.io | Omnichannel messaging & workflow platform that centralizes WhatsApp, Messenger, Telegram and more. | $79 (Starter) | Unified inbox, workflow automation, contact management, reporting, integrations. | Can be overkill and pricier if you only need WhatsApp. | Teams using multiple channels & workflows at scale. |
| ManyChat | Popular visual chatbot builder (Messenger/Instagram) with growing WhatsApp support via BSP integrations. | $15 (Pro, base — scales with contacts) | Drag-and-drop builder, templates, integrations, omnichannel automation. | Not WhatsApp-native — feature parity vs native BSPs is limited. | Marketing teams focusing on omnichannel funnels and chat growth. |
| Wati | WhatsApp Business API provider focused on SMBs with inbox, automation and commerce features. | $49–$130 (regional variance) | Shared inbox, chatbot builder, broadcast/sequence tools, Shopify integration. | Plans sometimes pricier per seat; conversation/message pricing & quotas vary by region. | D2C brands and SMBs wanting an all-in-one WhatsApp setup. |
| Twilio | Programmable communications APIs (WhatsApp, SMS, Voice) for developers and enterprises. | Pay-as-you-go; WhatsApp per-message fee from ~$0.005 + Meta fees | Full customization, SDKs, multi-channel APIs, enterprise scale. | No built-in marketer UI or team inbox — requires dev resources. | Engineering-led teams and enterprises building custom workflows. |
| 360dialog | Official WhatsApp API access provider focused on giving platforms/agencies direct API connectivity. | €49 / €99 (API access tiers) + Meta message costs | Direct API access, webhook/session management, integrations with chat builders/CRMs. | Usually requires pairing with a chatbot/inbox tool for UX & marketing features. | Agencies and platforms that want raw API access and integration flexibility. |
| Interakt | WhatsApp CRM & marketing tool tailored to D2C brands for catalogs, broadcasts and support. | ₹1,499 / ₹2,999 (common starter/growth tiers) | Team inbox, contact segmentation, broadcasts, Shopify/Woo integrations, catalog features. | Less powerful chatbot flow builder vs specialized BSPs. | D2C brands and SMBs focusing on catalog + broadcast marketing. |
| Zendesk | Enterprise-grade customer support suite with WhatsApp via Sunshine Conversations. | $55/agent (Suite Team) and up | Omnichannel ticketing, macros, automation, agent analytics, AI assist features. | High per-seat cost; geared to support not marketing. | Large customer support teams and enterprises. |
| Brevo (Sendinblue) | All-in-one marketing platform (email-first) that also offers WhatsApp add-ons for campaigns. | $0 (free email) — WhatsApp add-ons from ~$25/mo (volume dependent) | Multichannel automation, drag-and-drop builder, segmentation, email+SMS+WhatsApp. | WhatsApp features are less conversation-first than native BSPs. | Marketing-led teams wanting centralized campaigns across email, SMS and WhatsApp. |
| Kommo (amoCRM) | CRM with integrated messaging; connects WhatsApp via Twilio/360dialog for sales pipelines. | $15/user — $45/user (higher tiers) | Visual pipeline, automated lead capture, built-in messaging widget, integrations. | Requires third-party WhatsApp API setup; not focused on broadcast marketing. | Sales teams who want messaging inside CRM pipelines. |
Notes: Prices shown are starting/representative values and may vary by region, billing frequency, promotions, or changes from vendors. Always confirm current plan details on each vendor’s pricing page before publishing or making final recommendations.
Notes:
- Prices are subject to change; always refer to the official websites for the latest.
- "Chatbot Builder" refers to native drag-and-drop builders. Some platforms require external tools.
- AiSensy offers the most balanced combination of pricing, native features, and ease-of-use for WhatsApp-first strategies.
Conclusion: Why AiSensy is the Best Gallabox Alternative
While Gallabox is a decent platform for WhatsApp automation, businesses looking for more power, better support, and flexible pricing are increasingly switching to more robust solutions.
Among all the alternatives, AiSensy stands out as the top Gallabox alternative for several reasons:
- Built for WhatsApp-first businesses with powerful tools for marketing, engagement, and automation
- No-code chatbot builder available as an add-on for building complex flows in minutes
- Advanced campaign analytics, retargeting, and CRM features in one place
- Transparent, scalable pricing starting at just $45 / ₹3,750 per month
- Made in India, with localized support, ideal for businesses targeting the Indian market.
- Trusted by 5,000+ businesses including startups, D2C brands, edtechs, and enterprise teams.
If you're looking to grow your business on WhatsApp with high ROI and zero code, AiSensy offers the best combination of tools, support, and pricing to make that happen.
👉 Try AiSensy for Free and launch your first campaign in minutes.
Frequently Asked Questions (FAQ)
AiSensy offers more powerful marketing automation, native CRM integration, campaign segmentation, and an optional drag-and-drop chatbot builder. It also provides better analytics and transparent pricing, especially for growth-focused businesses.
As of July 1, 2025, AiSensy’s pricing starts at ₹1,500/month (or $45/month). Additional chatbot features can be added starting at ₹2500/month ($80/month).
Yes. AiSensy was designed to help businesses of all sizes to scale WhatsApp communication effortlessly with pre-built templates, CRM tools, automation, third-party integration, easy-to-use flows, and much more!
You get 1 Owner + 5 FREE agent logins included in Basic and Pro plans. Need more agents? Easily add as many as you'd like for just ₹750/month per agent.
Yes, message costs are charged as per Meta's official conversation-based pricing, applicable across all WhatsApp Business API providers, including AiSensy, Gallabox, and others.
Not at all. AiSensy is built for non-technical teams. You can build campaigns, templates, and chatbots without writing a single line of code.
