You need to send a media Link for approval from WhatsApp to send media items in your WhatsApp Template message like images, audio, video, pdfs & much more.
You can easily upload your preferred media items directly from Live Chat Textbox and send them to your users in one click!
With this feature, you can:
Whenever you intervene a user in the AiSensy App, the Live Chat Textbox appears so that you can answer the customer query in real-time.
To open the media library, click the folder icon as shown in the image on the left.
Clicking the folder button will pop open the Media Library Box. Here, you can add media items such as images, audio, video & other files.
In the media library you can upload file size up to these dimensions:
Supported file types:
To copy the media file link, simply hover your mouse above the respective media file & click the 'Link' button highlighted in the image on the right.
You're good to go!
Our excellent customer support team is ready to help.