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The process of downgrading the WhatsApp Business API number is different from deleting WhatsApp/ WhatsApp Business App.
In this tutorial, you'll learn how to downgrade your WhatsApp Business API number to normal WhatsApp App.
Note: It takes 1 month for WhatsApp to successfully downgrade your WhatsApp API number to normal WhatsApp.
The first step to downgrade your WhatsApp Business API number is to open your Facebook Business Manager account.
Now, open Business Settings & choose WhatsApp Accounts from the left panel.
In case you have multiple WhatsApp Business API accounts, select the one you want to downgrade.
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Next, go to 'Settings' & scroll down & click on 'WhatsApp Manager'
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Next, click on 'Account Tools' & choose 'Phone Numbers'.
Click the trash bucket icon to downgrade your WhatsApp Business API Account.
It takes anywhere between 24 hours to 30 days for your WhatsApp API number to downgrade successfully.
Note: Downgrading your WhatsApp Business Account is now a Reversible process. You can re-create a WhatsApp Business API account using the same phone number. But, you'll permanently lose all data including messages, contacts & more stored in the WhatsApp Business API account.
If you still have any queries, you can connect with our support team here.
Our excellent customer support team is ready to help.
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