YDS Studio used AiSensy to drive 3x growth for 4 businesses.
YDS Studio was able to transform its Business model by using AiSensy to Broadcast offers, automate notifications, and payment reminders, integrate Chatbots & provide instant customer support to queries.
YDS Studio is a Digital Agency with expertise across Digital Brand Building & Visual Content Development. Before using AiSensy they faced problems such as:
1. Relying on Multiple Channels - The entire Business processes of YDS Studio including Lead management for them & their clients, customer support & more were totally dependent on Facebook, Instagram, Google & Website.
Whether it was Lead Generation, sending Marketing offers, providing customer support & more; the processes were cluttered across multiple platforms.
2. Inefficient Marketing Conversions from Emails & SMS - Amongst the rising competition, YDS Studio found that their Promotional Campaigns run via Emails & SMS had extremely low conversions.
With just about 20% Open-rate & 2-5% Click-through Rates, Emails & SMS were not the best cup of tea to boost sales for D2C Brands like Skullcandy.
3. Siloed Customer Support - YDS Studio had no direct source to communicate with customers in real time. 1:1 Live Chat was not much effective via Website Chat!
YDS Creative Studio uses AiSensy to send promotional offers to their users on WhatsApp.
Using AiSensy, they send Marketing & promotion messages to as many users as they want in one go! (only to opted-in Users).
YDS Studio used AiSensy to send notifications for payments & reminders to users.
The users need not check their email/SMS to view these confirmations. They receive these updates instantly on WhatsApp.
For any further queries, they can simply send a WhatsApp message from where a YDS agent will answer their query.
On WhatsApp, YDS Studio was able to solve customer queries in real-time with AiSensy's intuitive 1:1 Live Chat Option.
With AiSensy's intuitive Live Chat Dashboard & multi-human Live Chat Support, they were able to solve multiple queries instantly, substantially increasing Customer Satisfaction.
YDS Studio automated it's sales & customer support 24x7 by integrating a Smart WhatsApp Chatbot to AiSensy.
The Chatbot was able to answer common customer queries. Thus, freeing their agent's valuable time for more important purposes.
YDS Studio uses WhatsApp Retargeting to send offers & messages to users who are far more likely to convert into customers.
By sending these offers, they've been able to drive 3x sales with WhatsApp Retargeting Campaigns.
Folks at YDS Studio were happy with the results from AiSensy's WhatsApp Marketing Solutions.
1. 3x Business Growth - By managing all Business processes at a single place; AiSensy.
3. Unmatched Customer Support Solutions - By providing 1:1 Live chat to users on a platform where they are most active; WhatsApp.
Our excellent customer support team is ready to help.