Confused between AiSensy's Basic and Pro plan for your business?
If you’re exploring WhatsApp Marketing solutions for your business, you’ve probably come across AiSensy’s multiple pricing plans.
Two of our most popular plans—Basic and Pro—often create a question in the user's mind: “Which plan do I really need?”
In this blog, we’ll dive deep into AiSensy’s Basic and Pro plans, helping you understand what each plan offers, how they differ, and which one is perfect for your business goals.
So, let's get started.
Basic Vs Pro Plan Tabular Comparison
AiSensy Basic Plan Overview
AiSensy Pro Plan Overview
Basic Vs Pro Plan: Key Differences
AiSensy Basic Plan Vs Pro Plan
| Feature | Basic Plan | Pro Plan |
|---|---|---|
| Monthly Price | ₹999/ month | ₹2399/ month |
| Conversation Charges | ||
| Marketing | ₹0.88 | ₹0.88 |
| Utility | ₹0.125 | ₹0.125 |
| Authentication | ₹0.125 | ₹0.125 |
| Service | Unlimited FREE Service Conversations | Unlimited FREE Service Conversations |
| Core Features | ||
| All Features of Free Forever | ✓ | ✓ |
| Unlimited Agent Logins | ✓ | ✓ |
| Smart Audience Segmentation | ✓ | ✓ |
| Broadcasting & Retargeting | ✓ | ✓ |
| Template Message APIs | ✓ | ✓ |
| Multi-Agent Live Chat | ✓ | ✓ |
| Agent Transfer & Manager Monitoring | ✓ | ✓ |
| AiSensy Marketplace Integrations | ✓ | ✓ |
| 2400 Messages/min | ✓ | ✓ |
| Shopify & WooCommerce Integrations | ✓ | ✓ |
| Dialogflow Chatbot Integration | ✓ | ✓ |
| Shared Team Inbox | ✓ | ✓ |
| Click-to-WhatsApp Ads Manager | ✓ | ✓ |
| Advanced Features | ||
| Tags | 10 Tags | Upto 100 Tags |
| Custom Attributes | 5 User Attributes | Upto 20 Custom Attributes |
| Campaign Scheduler | ✗ | ✓ |
| Link Click Tracking | ✗ | ✓ |
| Smart Agent Routing | ✗ | ✓ |
| Campaign Budget Analytics | ✗ | ✓ |
| Project APIs | ✗ | ✓ |
| Custom Agent Rules | ✗ | ✓ |
| Carousel Template Click Tracking | ✗ | ✓ |
| CSV Campaign Scheduler | ✗ | ✓ |
| User Access Control | ✗ | ✓ |
| Birthday Message Automation | ✗ | ✓ |
| Automatic Failed Message Retry | ✗ | ✓ |
| Add-on Features | ||
| Chatbot Flows (Add-on) (charged separately) | ₹1999 / month | |
AiSensy Basic Plan Overview
Monthly Price: ₹999/month
AiSensy Basic Plan is designed for small to medium-sized businesses that are just getting started with WhatsApp Business API. It includes essential features to help you engage customers, send targeted broadcasts, and manage chats efficiently.
Key Highlights
- WhatsApp Business API Access: Get your official WhatsApp Business API without any hassle.
- Broadcasting: Send unlimited broadcast messages to reach your audience.
- Multi-Agent Live chat access: Add unlimited team members to manage chats together.
- Audience Segmentation: Segment your audience with tags & attributes (up to 10 tags & 5 custom attributes)
- Insightful Analytics: Gain insights into campaign metrics like message read, delivered & replied rates
- Email & Live Chat Support: Get help via email & chat!
- Shopify, WooCommerce & 20+ integrations: Connect multiple tools, ecommerce platforms & CRMs with AiSensy and automate notifications seamlessly.
Best for: AiSensy's basic plan is best suited for Small & medium businesses and startups who majorly wish to use AiSensy for broadcasting or connecting their CRMs.
AiSensy Pro Plan Overview
Monthly Price: ₹2399/month
AiSensy Pro Plan is tailor-made for growing & large-scale businesses that require more advanced features to manage higher volumes of messages, multiple campaigns, and in-depth analytics.
Key Highlights
- All features included in basic plan!
- Advanced audience segregation with up to 100 tags & 20 custom attributes.
- Click Tracking: In addition to read, delivered & replied rates, pro plan allows you to track and retarget audience who clicked the buttons in your broadcast campaign.
- Broadcast Scheduler: Schedule all your broadcast campaigns 2 months ahead with this exclusive pro-plan feature. Best for your midnight product launches, weekend broadcasts, or holidays & festivals campaigns
- Smart Agent Routing: Managers & owners can easily control which chats can a particular agent view & reply in AiSensy. They can also monitor and take over the chats.
- Failed Retries: With this feature, you can maximize the delivery of your WhatsApp messages by retrying failed messages up to three times.
- Birthday message automation: Automate personalized offers on a customer's birthday with this feature & boost customer loyalty and retention.
Best for: Businesses handling large customer bases with need of advanced tracking features & analytics to drive higher ROI.
AiSensy Basic Vs Pro Plan: Key Differences
1. Pricing
- Basic: Costs ₹999/ month
- Pro: Costs ₹2399/ month
2. Core Features
- Basic: Unlimited broadcasting, automation, smart audience segmentation, multi-agent live chat & many more
- Pro: Broadcast scheduler, click tracking csv campaign scheduler, birthday campaign automation, automatic failed message retries, Project APIs and many more
2. Audience Segmentation
- Basic: Get up to 10 tags & 5 custom attributes to filter audiences
- Pro: Get up to 100 tags & 20 custom attributes to filter audiences
3. Analytics & Reporting
- Basic: Track read, delivered & replied rates
- Pro: Track read, delivered, clicked (on CTA buttons) & replied rates
AiSensy Basic Plan is perfect if:
- You primarily need only broadcasting. Your major use case is sending out regular updates or marketing campaigns via WhatsApp, without needing complex automations or advanced segmentation.
- You have a smaller customer base. You only need up to 10 tags & 5 custom attributes to filter & segment your audience effectively.
- You’re okay with basic analytics. You don’t need deep insights or detailed reporting; you just want a simple overview of your broadcast performance.
- You’re focused on basic engagement, brand awareness, and quick message broadcasts.
For such cases, you should go ahead with AiSensy Basic Plan.
AiSensy Pro Plan is ideal if:
- You have a large or growing audience. With up to 100 tags & 20 custom attributes, you can create highly detailed segments for targeted messaging.
- You need advanced analytics & reporting. Access in-depth metrics to measure conversions, track click-through rates, and retarget for 3 conversions.
- You want advanced features. Enjoy capabilities like click tracking, custom agent rules for live chat, broadcast scheduling, multi-campaign management, and more.
For such cases, you should go ahead with AiSensy Pro Plan.
Conclusion
Both AiSensy Basic and Pro Plans bring the power of WhatsApp Business API to your fingertips. The Basic Plan is an excellent choice for smaller businesses and startups, while the Pro Plan offers the advanced features and scalability that mid-to-large businesses need to accelerate growth.
Still confused? Our team at AiSensy is here to help you choose the right plan based on your unique business needs.
FAQs
Absolutely! You can upgrade from Basic to Pro at any time to unlock advanced features like click tracking, broadcast scheduler, failed retries & up to 100 tags and 20 custom attributes.
AiSensy does offer a Forever Free plan with limited features, primarily to apply for WhatsApp API, free WhatsApp blue tick, run Click to WhatsApp ads & reply to users via live chat. If you need more advanced features, you can easily upgrade to the Basic or Pro Plan.
AiSensy’s pricing is transparent. Apart from the monthly subscription, you’ll only pay for WhatsApp conversation charges as mandated by Meta (if applicable). No hidden costs!
When it comes to WhatsApp broadcasting, you can send broadcasts to unlimited users in one go in both plans.
At AiSensy, we don't differentiate! You get quick resolution to your query whether you are a basic plan or pro plan user.
