45 Things to Automate with AiSensy WhatsApp AI Assistant

Too Long? Read This First ● AiSensy WhatsApp AI Assistant helps you manage everyday WhatsApp marketing tasks through simple conversations inside your dashboard. ● You can manage contacts, organise audiences, find message templates, prepare broadcasts, and check campaign results without manually navigating every dashboard section. ● The Assistant also helps you prepare Click-to-WhatsApp Ads, explore chatbot flows, and access account information. ● You can ask questions in English, Hindi, or Tamil and continue with follow-up questions in the same chat. ● Each AiSensy project currently gets 250 free AI Assistant messages to explore its capabilities. ● Some tasks can be completed directly through chat, while actions such as sending broadcasts, spending credits, or deleting data require your confirmation.

What if you could manage your entire WhatsApp marketing just by sending a message?

Until now, adding contacts, finding approved templates, creating WhatsApp Broadcasts, and running ads meant manually navigating through different sections of your AiSensy dashboard. Even the smallest tasks required multiple clicks, making things time-consuming.

But not anymore!

With AiSensy WhatsApp AI Assistant, you can now get things done simply by chatting with AI. From adding a new customer to launching Click-to-WhatsApp Ads, just tell the Assistant what you need, and it helps you take care of the rest.

Here's what you can do with AiSensy AI Assistant:

• Contact Management: Add, import, and manage customer contacts through chat.
• WhatsApp Templates: Create, find, and manage message templates.
• WhatsApp Broadcasts: Create, schedule, and track campaigns.
• Click-to-WhatsApp Ads: Create ads, manage budgets, and analyse performance.
• WhatsApp Chatbots: Set up, activate, and manage chatbot flows.
• Campaign Analytics: Track results and get AI-powered insights.

And the best part?

You don't need any coding skills or technical knowledge. Just type what you want to get done in simple language.

In this guide, we'll explore 45 things you can automate or manage with AiSensy WhatsApp AI Assistant, along with practical prompts you can try for your business.

Let's get started!

What is AiSensy WhatsApp AI Assistant?

AiSensy WhatsApp AI Assistant is an AI-powered assistant built directly into your AiSensy dashboard.

It helps you manage your WhatsApp marketing activities through simple, everyday conversations.

Think of it as having an extra teammate who knows where to find information in your dashboard and can help you get tasks done.

For example, suppose you're planning a festive sale.

Normally, you might need to open your contacts section, check which customers have opted in, find a message template, prepare your broadcast, and later check its performance.

With AiSensy AI Assistant, you can work through these tasks in one conversation.

Simply type something like:

Example Prompt:

Help me prepare a festive sale WhatsApp Broadcast for my opted-in customers.

The Assistant can help you select your audience, choose an approved message template, and collect the details needed for the campaign.

You can review everything before proceeding.

What can AiSensy AI Assistant help you with?

You can also ask follow-up questions without starting a new conversation every time.

Read More: AiSensy AI Assistant: Run WhatsApp Marketing on Auto-pilot

45 Things You Can Automate with AiSensy WhatsApp AI Assistant

Managing WhatsApp marketing involves several small tasks that can take up a lot of time.

Some are as simple as finding a customer. Others involve preparing campaigns, selecting audiences, or understanding reports.

Let's look at 45 practical ways AiSensy AI Assistant can make these tasks easier.

Uploading Contacts & Managing WhatsApp Templates

Want to add new customers to your WhatsApp contact list, find an existing contact, or create a new message template?

With AiSensy WhatsApp AI Assistant, you can do all this without manually navigating different sections of your dashboard.

Simply open the AI Assistant, click Uploading Contacts, and choose what you want to do.

Here are the tasks you can perform.

1. Add a New Contact to Your WhatsApp Contact List

Have a new customer you want to add to your WhatsApp contact list?

Instead of opening the Contacts section and manually filling out a form, simply ask the AI Assistant to add the contact for you.

The Assistant asks for just two details:

• Contact name
• Phone number with country code

You can also provide optional details such as the contact's source, tags, custom attributes, and date of birth.

Example Prompt:

Once you provide the required information, the Assistant can help create the contact in your AiSensy project.

This is particularly useful when you want to quickly add a new lead or customer without going through multiple steps.

2. Import Multiple Contacts from a CSV File

Have hundreds or thousands of customer contacts saved in an Excel or CSV file?

You don't need to manually add them one by one.

Simply upload your CSV file to the AI Assistant and tell it which contact list you want to import them into.

The Assistant can:

• Read your uploaded CSV file or Google Sheets link.
• Map the columns to the required contact fields.
• Clean and format phone numbers.
• Show your existing contact lists.
• Help import contacts into your selected list.

Example Prompt:

Import contacts from this CSV file into my New Leads contact list.

The best part? You don't need to manually reformat your entire CSV file before starting the import.

Just attach your file, choose the destination list, and let the Assistant guide you through the process.

3. Search for a Specific Customer Using Their Phone Number

Need to find a particular customer's details but don't want to search through your entire database?

Simply share their phone number with the AI Assistant.

It can find the matching contact and show useful information, including:

• Contact name and phone number
• Contact source and date added
• Opt-in and blocked status
• Tags associated with the contact
• Contact ID

Example Prompt:

You can also ask the Assistant to open the contact's full profile or help you add or remove tags.

This makes it easier to access customer information without manually searching through your contact list.

4. Find Customers Using Tags or Contact Lists

Suppose you've created different contact lists for new leads, existing customers, and people interested in a particular product.

Now, you want to find contacts belonging to one of these groups.

Instead of searching manually, ask the AI Assistant.

You can search for contacts using:

• Mobile number
• Tags
• Contact lists
• Browse all contacts

Example Prompt:

The Assistant can help you find customers based on the selected tag or contact list.

This is useful when you want to review a specific customer group before preparing your next WhatsApp campaign.

5. View All Your Existing WhatsApp Message Templates

Have hundreds of WhatsApp message templates in your AiSensy account?

Finding the right one manually can take time.

With AiSensy AI Assistant, you can simply ask it to display your existing templates.

Example Prompt:

The Assistant displays your templates in a table with details such as their names, categories, and message types.

You can also ask it to:

• Show the next set of templates.
• Display only approved templates.
• Find pending templates.
• Search for a template by name.

This makes it easier to find and manage your WhatsApp templates, especially when you have a large template library.

6. Check the Approval Status of WhatsApp Templates

Want to know which WhatsApp message templates have been approved by Meta?

Instead of checking each template individually, you can ask the AI Assistant to filter them by approval status.

Example Prompt:

Similarly, you can ask it to show pending templates or search for a specific template.

The Assistant can also display available details such as the template category, message type, and quality rating.

This helps you quickly identify which templates are ready to use in your upcoming WhatsApp campaigns.

7. Create a New WhatsApp Message Template

Need a new WhatsApp message template for a festive sale, order update, or appointment reminder?

You can create it directly through the AI Assistant.

Simply describe the message you want to send.

The Assistant asks for:

1. Template name: What you want to call your template.
2. Message body: The content you want to send customers.
3. Template category: Marketing, Utility, or Authentication.

You can also add optional elements such as headers, footers, buttons, and a preferred language.

Example Prompt:

If your message contains variables, the Assistant can ask for sample values required for Meta's review.

Once the required details are ready, it can help submit the template for Meta approval.

This means you can prepare a new WhatsApp message template through a simple conversation rather than manually configuring every field in your dashboard.

8. Create WhatsApp Templates with Personalised Variables

Want to send personalised WhatsApp messages containing customer names, discount percentages, or promotional codes?

You can ask the AI Assistant to create a message template with variables.

For example, your message could look like this:

Here, the variables represent the customer's name, discount percentage, and coupon code.

Example Prompt:

The Assistant can identify the variables and request sample values for each one.

This makes it easier to prepare personalised templates for different WhatsApp marketing campaigns.

9. Add Buttons, Headers & Footers to WhatsApp Templates

Want customers to visit your website, call your business, or reply directly from your WhatsApp message?

You can ask the AI Assistant to include supported interactive elements in your template.

These can include:

• Headers: A short heading for your message.
• Footers: Additional information below your message.
• URL buttons: Send customers to a website or landing page.
• Phone number buttons: Let customers call your business.
• Quick reply buttons: Give customers predefined response options.
• Copy-code buttons: Make it easier to copy promotional codes.

Example Prompt:

The Assistant can collect the required information and help prepare the template for submission.

This is useful for creating WhatsApp messages that encourage customers to take action directly from the chat.

10. Create WhatsApp Message Templates in Different Languages

Have customers who prefer receiving WhatsApp messages in different languages?

The AI Assistant allows you to specify a language when creating a message template.

For example, you can prepare a promotional message in Hindi for customers who prefer Hindi communication.

Example Prompt:

The Assistant can help collect the message content, category, name, and other required details.

Once the template is ready, you can submit it for Meta approval.

This makes it easier to prepare language-specific WhatsApp communication for your customers.

Launching & Managing WhatsApp Broadcast Campaigns

Planning to send a WhatsApp Broadcast but don't want to go through multiple steps to launch it?

What if you could select your audience, find an approved template, schedule your campaign, and check its performance simply by chatting with an AI Assistant?

With AiSensy WhatsApp AI Assistant, you can do all this from one place.

Simply open the AI Assistant, select Launching Campaigns, and choose the task you want to perform.

Here are 10 ways you can use it to manage your WhatsApp Broadcast campaigns.

11. View All Your Running WhatsApp Campaigns

Running multiple WhatsApp campaigns and want to know which ones are currently active?

Instead of opening the Campaigns section and checking them one by one, ask the AI Assistant to show your running campaigns.

Example Prompt:

The Assistant displays your active campaigns in a table with details such as campaign names and types.

It can also help you:

• Identify campaigns that are currently running.
• Distinguish active campaigns from stopped or completed ones.
• Browse more campaigns if you have a large campaign history.

This makes it easier to keep track of your ongoing WhatsApp marketing activities.

12. Create a New WhatsApp Broadcast Campaign

Want to announce a festive sale, promote a new product, or share an important update with your customers?

You can ask the AI Assistant to help create a WhatsApp Broadcast.

Example Prompt:

The Assistant starts by asking you two questions:

1. Who should receive the broadcast? You can select all opted-in contacts, a tag, contact list, saved segment, or another supported audience.
2. When should the campaign be sent? You can choose to send it soon or schedule it for a specific date and time.

Once you've selected your audience, the Assistant helps you choose an approved message template.

It then shows a campaign summary for your confirmation before creating or scheduling anything.

13. Send WhatsApp Broadcasts to a Specific Customer Segment

Not every customer needs to receive the same promotional message.

For example, suppose you run a clothing store and want to offer an exclusive discount to customers who purchased from you earlier.

Instead of sending the offer to your entire contact list, you can ask the Assistant to prepare a broadcast for a specific group.

Example Prompt:

You can choose your audience using:

• Contact tags
• Existing contact lists
• Saved customer segments
• Contact attributes, such as City = Delhi
• Up to five individual phone numbers

For larger custom contact lists, the Assistant can guide you through importing a CSV file or Google Sheet.

This helps you send more relevant messages to the right customers.

14. Check Your Audience Size Before Sending a Broadcast

Have a large customer database but don't know how many people will actually receive your campaign?

The AI Assistant can count your eligible contacts before preparing the broadcast.

Example Prompt:

The Assistant checks your selected audience and excludes blocked or opted-out contacts.

It can also check whether your audience fits within your available daily template messaging limit.

For example, if your campaign targets 50,000 eligible contacts, you'll know the intended audience size before proceeding.

This helps you plan your campaign and avoid unexpected surprises.

15. Find Approved WhatsApp Templates for Your Campaign

Want to launch a WhatsApp Broadcast but aren't sure which message template to use?

Instead of searching through your entire template library, ask the AI Assistant to find your approved templates.

Example Prompt:

The Assistant displays available templates along with details such as:

• Template name
• Template category
• Message type
• Available personalisation variables

You can browse the list and select the template that matches your campaign.

Note: Only approved WhatsApp message templates can be used for these broadcasts.

16. Select a WhatsApp Message Template & Fill Its Variables

Found the right template for your campaign but need to add customer names, discount codes, or offer details?

The AI Assistant can help you complete the required information.

Example Prompt:

The Assistant opens the template picker, where you can select your message.

If the template contains variables, you'll need to provide the required values before proceeding.

For example, a festive sale message might look like this:

Here, the variables can represent the customer's name and discount percentage.

Once you've added the details, you can review the message before sending it.

17. Schedule WhatsApp Broadcasts for a Specific Date & Time

Want to send a promotional message on Friday evening or remind customers about an upcoming webinar?

You don't need to wait until the exact time to prepare your campaign.

Simply ask the AI Assistant to schedule it for later.

Example Prompt:

The Assistant asks for your audience and preferred date and time.

It then helps you:

1. Select the intended audience.
2. Count eligible contacts.
3. Choose an approved message template.
4. Review the campaign details.
5. Confirm the schedule.

This is useful for festive offers, product launches, event reminders, and other time-sensitive campaigns.

18. Review Your Campaign Details & Estimated Cost Before Sending

Imagine preparing a broadcast for thousands of customers, only to realise that you've selected the wrong audience or message.

With AiSensy AI Assistant, you can review the details before scheduling the campaign.

Example Prompt:

The Assistant can present important information such as:

You can verify everything and approve the campaign only when you're satisfied with the details.

19. Check Your WhatsApp Campaign Analytics

Launched multiple WhatsApp campaigns last week and want to know how they performed?

Instead of manually checking individual reports, ask the AI Assistant to pull your campaign analytics.

Example Prompt:

The Assistant can show metrics such as:

• Sent: Messages recorded as sent.
• Delivered: Messages successfully delivered.
• Read: Messages recorded as read.
• Failed: Messages that failed.
• Replied: Customer replies recorded in the reporting data.

You can also ask for reports covering a specific period.

This helps you understand campaign performance without manually compiling the numbers.

20. View Detailed Campaign Reports & Export Them as CSV

Want to review several campaign results together or share a report with your marketing team?

The Assistant can list your campaigns with their available performance metrics.

You can also ask it to highlight unusual patterns, such as campaigns with high failure counts or missing delivery data.

If you want to analyse the results outside AiSensy, you can request a CSV export.

Example Prompt:

This is useful for preparing marketing reports, reviewing campaign results, or sharing performance data with your team.

Note* The Assistant doesn't schedule a broadcast without confirmation. It verifies the audience, checks the count, asks for a template, and presents a summary before proceeding.

Running & Managing Click-to-WhatsApp Ads

Running Facebook and Instagram ads but tired of switching between dashboards to check their performance?

What if you could create a new Click-to-WhatsApp Ad, check your ad spend, or find out why an ad isn't delivering, simply by asking an AI Assistant?

With AiSensy WhatsApp AI Assistant, you can manage these tasks directly through chat.

Just open the AI Assistant, select Running Ads, and choose what you want to do.

Here are 12 ways you can use it to manage your Facebook and Instagram ad campaigns.

21. View All Your Active Ad Campaigns

Running multiple ads and want to know which ones are currently active?

Instead of checking every campaign manually, ask the AI Assistant to show your active ads.

Example Prompt:

The Assistant checks your connected Meta ad account and displays your campaigns in a table.

It can also help you identify:

• Ads that are currently active.
• Ads that have been paused.
• Ads saved as drafts.
• Ads that are marked active but aren't delivering.

This gives you a clearer picture of what's happening in your ad account without opening Meta Ads Manager.

22. Create a New Click-to-WhatsApp Ad

Want to generate leads for your business using Facebook and Instagram ads?

You can ask the AI Assistant to help you create a new Click-to-WhatsApp Ad.

Example Prompt:

The Assistant asks you for two main details:

1. What are you promoting? Share your product or service details and who the ad is meant for.
2. What's your daily budget? Specify how much you want to spend per day.

Using this information, the Assistant can prepare your ad name, headline, primary text, and creative from your existing library.

It then shows you a complete ad preview for approval before creating anything.

23. Generate Headlines & Primary Text for Your Ads

Struggling to write a headline or ad copy for your next campaign?

Instead of writing everything manually, tell the AI Assistant what you're promoting.

For example, suppose you've recently launched a WhatsApp AI Agent for ecommerce businesses.

Example Prompt:

The Assistant can use your product description to prepare:

• An ad name
• A headline
• Primary ad text

You can review the suggested copy and request changes before proceeding.

This makes ad preparation easier, especially when you have multiple products or offers to promote.

24. Reuse Existing Ad Creatives for New Campaigns

Want to launch another ad but don't have a new image ready?

The AI Assistant can help you reuse an existing creative from your connected ad account.

Example Prompt:

The Assistant can select a suitable existing image and include it in your ad draft.

You can review the chosen creative before approving the campaign.

Note: The Assistant can reuse images from your existing creative library. The tested workflow doesn't show it generating or editing new images.

25. Set the Daily Budget for Your Ads

Planning to launch a new campaign but don't want to spend more than a fixed amount each day?

Simply tell the AI Assistant your preferred daily budget.

Example Prompt:

Create a Click-to-WhatsApp Ad with a daily budget of ₹300.

The Assistant checks the minimum daily budget permitted for your connected ad account and includes your selected amount in the campaign draft.

Before creating the ad, it shows you the budget alongside the other campaign details.

This helps you review your planned spending before committing to the campaign.

26. Review Your Ad Before Creating It

Ever launched an ad only to realise that the headline, budget, or audience wasn't what you intended?

With AiSensy AI Assistant, you can review the complete ad draft before creating it.

Example Prompt:

Show me the complete preview of my new Click-to-WhatsApp Ad.

The Assistant can display details such as:

You can request changes to the ad copy before approving it.

The Assistant also explains important limitations, such as when a requested interest-based audience cannot be applied.

An important detail: In the tested workflow, the Assistant creates the ad in a paused state after confirmation. This means it won't start spending until you activate it.

27. Check How Your Facebook & Instagram Ads Are Performing

Want to know whether your ad campaigns are bringing results or simply spending your budget?

Instead of checking every campaign manually, ask the AI Assistant for a performance report.

Example Prompt:

The Assistant can show important performance metrics, including:

• Total amount spent
• Impressions and reach
• Link clicks
• Click-through rate (CTR)
• Cost per click (CPC)
• WhatsApp conversations started
• Cost per WhatsApp conversation

It can also explain what these numbers mean for your campaigns.

For example, you can identify which ad generated more conversations and how much you spent to acquire each one.

28. Find Which Ads Are Generating the Most WhatsApp Conversations

Running several Click-to-WhatsApp Ads but don't know which one is bringing the most customer enquiries?

Ask the AI Assistant to compare their results.

Example Prompt:

The Assistant can analyse the available conversation data for your ads and compare their performance.

For example, it can help you understand:

• Which ad generated the most conversations.
• Which ad had the lowest cost per conversation.
• How much you spent on each ad.
• Which ads generated clicks but few WhatsApp conversations.

This makes it easier to identify campaigns that deserve closer attention.

29. Check the Daily Budget of Your Current Ads

Have several ads running with different budgets?

Want to know how much you've allocated to each one?

Simply ask the Assistant.

Example Prompt:

The Assistant can display your ads with their available budget and status information.

It also distinguishes between:

• Active ads
• Recently paused ads
• Draft ads that haven't launched

This helps you understand which budgets are currently associated with running ads and which belong to paused or unlaunched campaigns.

30. Find Ads That Are Disapproved or Not Delivering

Sometimes, an ad might appear active in your account but still fail to deliver.

For example, Meta may disapprove an ad, or its delivery may be affected by account-related issues.

Instead of manually investigating every campaign, ask the AI Assistant to check.

Example Prompt:

The Assistant can identify ads with issues such as:

• Meta disapproval status.
• Ads marked active but not delivering.
• Campaigns paused because of insufficient credit.
• Other delivery or status warnings returned by your ad account.

This helps you find campaigns that need attention.

However, fixing a disapproved ad may still require changes in Meta Ads Manager or an additional review by Meta.

31. Find Which Ads Have the Highest Cost per Conversation

Spending money on Click-to-WhatsApp Ads but getting fewer conversations than expected?

You may want to compare how much each campaign costs you per conversation.

Example Prompt:

The Assistant can compare the available spending and WhatsApp conversation data.

For example, suppose:

n this example, Campaign B has the highest cost per conversation.

You can use this information to decide which campaigns need further review.

32. Get AI-Powered Insights into Your Ad Performance

Ever looked at your ad reports and wondered what all those numbers actually mean?

AiSensy AI Assistant can go beyond displaying campaign metrics and help you understand your ad performance.

Example Prompt:

The Assistant can highlight insights such as:

• Ads with high spending but few WhatsApp conversations.
• Campaigns generating clicks at a lower cost.
• Ads with high or low CTR.
• Campaigns with unusually high cost per conversation.
• Ads with repeated impressions that may need closer review.
• Disapproved or paused campaigns requiring attention.

It can also explain when a campaign is optimised for website traffic rather than WhatsApp conversations, so you don't compare two different campaign objectives as if they were the same.

This helps you understand where your ad budget is going and which campaigns may need changes.

Setting Up & Managing WhatsApp Chatbot Flows

Want to automate customer enquiries on WhatsApp but don't know how to create a chatbot?

Or perhaps you've already created several chatbot flows and want to check which ones are active, find new templates, or review your chatbot's performance.

With AiSensy WhatsApp AI Assistant, you can manage these tasks through simple conversations.

Just open the AI Assistant, select Setting Up Flows, and tell it what you need.

Here are 10 ways you can use it.

33. View All Your Active WhatsApp Chatbot Flows

Have multiple chatbot flows in your AiSensy account but don't know which ones are currently running?

Instead of manually checking them in the dashboard, ask the AI Assistant.

Example Prompt:

The Assistant checks your existing flows and displays the ones marked active.

It can also help you identify inactive flows and find out which customer journeys are currently enabled.

This is useful when your business has separate chatbot flows for sales enquiries, customer support, and lead qualification.

34. Find All Your Active & Inactive Chatbot Flows

Want to see every chatbot flow you've created, including the ones you no longer use?

Simply ask the Assistant to show your complete flow list.

Example Prompt:

The Assistant displays the available flows with their names and current status.

You can use this list to:

• Find chatbot flows you created earlier.
• Identify flows that are currently inactive.
• Review old or unused flows.
• Decide which flows you want to activate or remove.

For accounts with a large flow history, the Assistant may need to retrieve more results to show older flows.

35. Find Ready-Made WhatsApp Chatbot Templates

Want to create a WhatsApp chatbot without starting everything from scratch?

AiSensy has a library of ready-made chatbot flow templates for different business requirements.

You can explore these templates through the AI Assistant.

Example Prompt:

The Assistant can display templates for different industries, such as:

• Ecommerce
• Education and EdTech
• Real Estate
• Finance
• Travel
• Professional Services
• IT Services

You can review the available templates and choose one that matches your business requirements.

36. Find Chatbot Templates for Your Industry

Suppose you run a coaching institute and want a chatbot that helps students find course information.

Instead of going through the entire template library, ask the AI Assistant to show templates specifically for your industry.

Example Prompt:

The Assistant can display relevant templates along with their available descriptions and library information.

For example, the Education and EdTech category in the tested workflow included templates such as:

This makes it easier to find a chatbot that closely matches your business needs.

37. Add a Ready-Made Chatbot Flow to Your Account

Found a chatbot template you want to use?

You can ask the AI Assistant to add it to your AiSensy project.

Example Prompt:

The Assistant can attempt to copy the selected template into your account as a new flow.

Once added, you can open it in the Flow Builder to customise its messages, buttons, and keywords.

You don't have to create the entire chatbot structure from scratch.

Note: Your account must have an available flow slot. If you've reached your account's limit, you'll need to free up a slot or increase your allowance before adding another flow.

38. Check Your Available Chatbot Flow Slots

Trying to add a new chatbot but getting an account limit error?

You can ask the AI Assistant to help you understand the issue.

Example Prompt:

The Assistant can help you check your existing flows and identify an account limit that prevents a new flow from being added.

If your account has reached its limit, it can guide you towards the next steps, such as reviewing unused flows or contacting your AiSensy account team about additional capacity.

This helps you understand why a new chatbot cannot be added.

39. Find & Remove Unused Chatbot Flows

Have old chatbot flows that you no longer use?

Instead of searching through your entire flow library, ask the Assistant to help identify them.

Example Prompt:

The Assistant can display available flow names and their status.

Once you select a particular flow, it can help you verify that you're removing the correct one.

This is especially useful when your account contains multiple flows with similar names.

Important: Deleting a chatbot flow is permanent. The Assistant should identify the exact flow and request your confirmation before proceeding.

40. Set Up a WhatsApp Welcome Flow

Want new customers to receive a welcome message when they contact your business on WhatsApp?

You can ask the AI Assistant to help you set up a welcome flow.

Example Prompt:

The Assistant can help you:

• Find ready-made welcome flow templates.
• Add a suitable template to your project.
• Set trigger keywords such as hi, hello, or menu.
• Rename the flow.
• Enable or disable the flow when required.

For example, when a customer sends "Hi" to your WhatsApp number, a keyword-triggered welcome flow can guide them towards the next step.

You can customise the actual messages and buttons inside AiSensy's Flow Builder.

41. Pause or Activate Your WhatsApp Chatbot Flows

Want to temporarily stop a chatbot flow or activate one that you created earlier?

You can ask the AI Assistant to help manage its status.

Example Prompt:

Or:

The Assistant can help identify the correct flow and guide you through the supported activation or deactivation process.

This is useful when you want to pause a particular customer journey or switch on a flow that's ready to use.

42. Check Your WhatsApp Chatbot Analytics

Want to understand how many customer messages your chatbot is handling?

The AI Assistant can help you access overall chatbot and chat analytics from your account.

Example Prompt:

The Assistant can display available metrics such as:

• User messages received
• Chatbot messages sent
• Agent messages
• Business campaign messages
• Delivered messages
• Read messages
• Failed messages

You can also request analytics for another period.

Example Prompt:

Show my chatbot analytics for this month and highlight important trends.

The Assistant can review the available daily data and point out unusual changes in chatbot activity or message delivery.

Note: AiSensy currently provides overall chat-level analytics through this workflow, not separate performance reports for each chatbot flow. You cannot directly compare individual flows by completion rate or drop-off rate using this data.

43. Find WhatsApp Chatbot Setup Guides & Documentation

Want to set up a WhatsApp chatbot but don't know where to begin?

Instead of searching the internet for instructions, you can ask AiSensy AI Assistant to help you find the relevant setup guides.

Example Prompt:

The Assistant can direct you to the AiSensy Help Center, where you can explore guides on:

• Creating WhatsApp chatbot flows
• Configuring trigger keywords
• Editing flows using the Flow Builder
• Activating chatbot flows

This is useful when you need help setting up a chatbot or understanding how a particular feature works.

44. Check Which Chatbot Flows Are Currently Responding to Customers

Have multiple chatbot flows in your account but aren't sure which ones are currently enabled to respond to customers?

You can ask the AI Assistant to check.

Example Prompt:

The Assistant can display the available flows along with their activation status.

It can also explain how switching off a flow affects its behaviour.

For example, deactivating a keyword-triggered flow prevents it from responding when customers send its assigned keywords.

This helps you identify which chatbot journeys are currently enabled and which ones need to be activated.

Note: An active status doesn't necessarily mean a flow has received messages or is currently handling conversations.

45. Review the Impact Before Switching Off a Chatbot Flow

Want to temporarily stop a chatbot but worried about affecting ongoing customer conversations?

Instead of immediately deactivating it, ask the AI Assistant to explain what will happen.

Example Prompt:

The Assistant can explain the impact of deactivation, including:

• The flow stops responding to customers.
• Its trigger keywords become inactive.
• Any campaign mapping linked to that flow becomes dormant until it is activated again.

If you decide to proceed, the Assistant asks for confirmation before switching off the selected flow.

You can also cancel the action and keep the flow running.

This gives you more control over your customer-facing automations and helps prevent accidental changes.

How to Get Started with AiSensy WhatsApp AI Assistant

Now that you know what the Assistant can help you with, let's see how to start using it.

You don't need to install another application or learn any complicated commands.

Step 1: Log In to Your AiSensy Dashboard

Visit AiSensy and log in to your account.

If you're new to AiSensy, create an account to get started.

Step 2: Open the AI Assistant

Once you're inside your dashboard, look for the sparkle icon in the top-right corner.

Click it to open AiSensy AI Assistant.

You'll find quick-start options for common tasks, including:

• Uploading contacts
• Launching campaigns
• Running Ads
• Setting up flows

You can choose an option or simply type your request.

Step 3: Tell the Assistant What You Need

You can ask questions just like you would ask a teammate.

For example:

Show me all my approved WhatsApp message templates.

Or:

Help me prepare a WhatsApp Broadcast for my upcoming sale.

The Assistant will respond based on your request and the available information in your project.

Step 4: Provide Additional Details

Some tasks need more information before they can be completed.

For example, when preparing a broadcast, the Assistant may need your:

• Campaign name
• Customer audience or contact tag
• Approved message template
• Offer or message details
• Preferred date and time

Provide the details it asks for.

Step 5: Review and Confirm

Before approving an action, check the details carefully.

For a broadcast, review the message and selected audience.

For an ad, check the targeting, creative, budget, and duration.

The Assistant asks for confirmation before actions that send messages, spend credits, or delete data.

Step 6: Continue the Conversation

You don't need to start a new chat every time you have another question.

For example, after checking your campaign's delivery count, you can ask:

How many of those messages were read?

You can also open Chat History to continue an earlier conversation.

What Are the Benefits of Using AiSensy WhatsApp AI Assistant?

The biggest advantage of the AI Assistant is that it makes everyday WhatsApp marketing tasks easier to manage.

Here's how businesses can benefit from it.

Can AiSensy AI Assistant Automate Everything?

Not every task can or should happen without your involvement.

Some tasks involve retrieving information. Others involve preparing a campaign or guiding you through a process.

Actions that send messages, use credits, or delete information require confirmation.

For example, if you ask the Assistant to help launch a WhatsApp Broadcast, you should still review the audience, message, and campaign details before approving it.

Also, the AI Assistant works inside your AiSensy dashboard. It is different from a customer-facing WhatsApp AI Agent that handles conversations with customers.

How Many Free Messages Do You Get with AiSensy AI Assistant?

Each AiSensy project currently includes 250 free AI Assistant messages.

These messages are used when you interact with the Assistant inside the dashboard.

For example, asking it to find a contact or check your messaging analytics uses your AI Assistant message allowance.

However, these are different from the WhatsApp messages you send to customers.

Your regular WhatsApp messaging charges and campaign credits still apply separately.

Conclusion

Managing WhatsApp marketing doesn't have to mean spending hours switching between contacts, campaigns, reports, and account settings.

With AiSensy WhatsApp AI Assistant, you can handle many everyday tasks simply by asking for what you need.

Whether you want to find an approved message template, prepare a broadcast, check your campaign performance, or explore chatbot flows, the Assistant can help you get started.

And you don't have to try all 45 things at once.

Start with one task you regularly perform.

Open the AI Assistant, type your request, and see how it works for your business.

Ready to try it?

Try AiSensy WhatsApp AI Assistant and explore your 250 free messages.

FAQs

What is AiSensy WhatsApp AI Assistant?

What tasks can I automate with AiSensy AI Assistant?

Is AiSensy WhatsApp AI Assistant free?

Can AiSensy AI Assistant send WhatsApp Broadcasts?

Can AiSensy AI Assistant create Click-to-WhatsApp Ads?

Can I use AiSensy AI Assistant in Hindi?

Is AiSensy AI Assistant different from a WhatsApp AI Agent?

Do I need coding knowledge to use AiSensy AI Assistant?

Can I check WhatsApp campaign performance using AiSensy AI Assistant?

How do I access AiSensy WhatsApp AI Assistant?