Looking to streamline patient communication, appointment reminders, or health updates? WhatsApp is the go-to platform for healthcare providers to connect with patients in a secure, fast, and personalized way.
In this blog, we’ve curated 20+ ready-to-use WhatsApp Template Messages for Healthcare to help you:
✅ Send appointment reminders
✅ Share lab reports & prescriptions
✅ Offer teleconsultation services
✅ Promote vaccination & wellness campaigns
✅ Collect feedback & drive re-engagement
Let’s dive in! 👇
Table of Contents
What are WhatsApp Template Messages?
Benefits of WhatsApp for Healthcare Providers
20 Best WhatsApp Template Messages for Healthcare
Key Points for Drafting WhatsApp Template Messages
How to Send WhatsApp Template Messages
Final Thoughts
FAQs
What are WhatsApp Template Messages?
WhatsApp Template Messages are pre-approved message formats used to send notifications or initiate conversations with users who haven’t messaged your business in the past 24 hours. These are especially useful for proactive communication like sending updates, alerts, and reminders.
With platforms like AiSensy, you can create, approve, and automate these templates with ease — and send them to thousands of users instantly.
Benefits of WhatsApp for Healthcare Providers
Here’s why Healthcare providers are increasingly switching to WhatsApp for client engagement:
- 🔒 Secure, end-to-end encrypted messaging
- 🚀 98% open rates — way higher than email
- 🔁 Seamless automation for recurring updates
- ⏱️ Real-time communication with instant replies
- 🔧 Easier handling of onboarding, tickets, payments & alerts
20 Best WhatsApp Template Messages for Healthcare
Appointment Confirmation & Reminder Templates🔔
Ensure your patients never miss an appointment with these automated templates.
1. Appointment Confirmation Template Message:
Hi {{name}}, your appointment with Dr. {{doctor}} is confirmed for {{date}} at {{time}}.
📍 Location: {{location}}
📝 Please arrive 10 mins early.
Reply YES to confirm or NO to cancel.
2. Appointment Reminder Template Message:
Reminder: You have an appointment with Dr. {{doctor}} tomorrow at {{time}}.
📍 Clinic: {{location}}
Need to reschedule? Click below.
[Reschedule Appointment]
3. Missed Appointment Follow-up
Hi {{name}}, we noticed you missed your appointment with Dr. {{doctor}} today. Would you like to reschedule?
[Book New Slot]
Prescription & Report Sharing Templates 🧾
Deliver test results and prescriptions securely via WhatsApp.
4. Lab Report Ready Template Message:
Hi {{name}}, your lab test report is now available.
🧪 Test: {{test_name}}
📄 [Download Report]
Contact us for any queries.
5. Prescription from Doctor
Hello {{name}}, here’s your e-prescription from Dr. {{doctor}}.
Call us if you have any questions regarding the medicines.
💊 [View Prescription]
📞 Call now
Teleconsultation Templates 🧑⚕️
Promote and manage online consultations easily.
6. Book Teleconsultation
Need a doctor from home?👨⚕️
Book a teleconsultation with Dr. {{doctor}} today.
Slots available from {{start_time}} to {{end_time}}.
[Book Now]
7. Teleconsultation Reminder
Hi {{name}}, your online consultation with Dr. {{doctor}} is scheduled for {{date}}.
📲 Join using this link: [Join Call]
Be ready with your health details.
Vaccination & Health Campaign Templates 💉
Run public health drives and share vital information.
8. Vaccination Slot Available Template Message:
Hi {{name}}, COVID-19 vaccination slots are now open at {{location}}.
📆 Date: {{date}} | ⏰ Time: {{time}}
Book your free slot now!
[Book Vaccine]
9. Health Camp Invitation
Join our Free Health Check-up Camp 🏥
📍 Location: {{location}}
📆 Date: {{date}} | ⏰ Time: {{time}}
Services include BP, Sugar Test, Eye Check-up & more.
[Register Now]
Follow-up & Feedback Templates 💌
Keep your patients engaged post-consultation with these template messages:
10. Post-Consultation Follow-up
Hi {{name}}, hope you’re feeling better after your consultation with Dr. {{doctor}}.
📞 Need further help? We're just a message away. [Chat with Support]
11. Feedback Request Template Message:
We’d love your feedback! 💬
How was your experience with Dr. {{doctor}}?
[Give Feedback]
Your opinion helps us improve!
12. Reminder for Next Visit
Hi {{name}}, it’s time for your routine check-up.
Book a follow-up with Dr. {{doctor}} today.
[Schedule Appointment]
Healthcare Promotion & Awareness Templates 📢
Promote services & spread health awareness with engaging messages.
13. Wellness Package Promo
Boost your health with our Full Body Check-up package 💪
🧪 70+ Tests | 💰 Starting at ₹999
📆 Book today & get 10% off!
[View Packages]
14. Women's Health Awareness
Take charge of your health this Women’s Day 🌸
Avail Gynecologist Consultation at 20% OFF!
Offer valid till {{offer_end_date}}
[Book Now]
Re-engagement Templates 🔁
Bring back inactive patients and keep your audience engaged with helpful tips and personalized messages. These templates help you reconnect and offer continued care.
15. Inactive Patient Re-engagement
Hi {{name}}, we haven’t seen you in a while!
Regular health check-ups are important to stay fit 💪
Book your appointment with Dr. {{doctor}} today.
[Book Now]
16. Seasonal Health Tips
Hello {{name}}, with {{season}} approaching, here are some quick tips to stay healthy:
✔️ Stay hydrated
✔️ Eat seasonal fruits
✔️ Get 7-8 hours of sleep
Need personalized care?
[Talk to a Doctor]
Payment & Billing Templates 💳
Automate payment confirmations, reminders, and billing notifications to ensure a seamless and transparent experience for your patients.
17. Payment Confirmation
Hi {{name}}, we’ve received your payment of ${{amount}} for {{service}}.
Thank you for choosing us!
[Download Invoice]
18. Payment Reminder
Hi {{name}}, your bill for {{service}} is pending.
💰 Amount Due: ${{amount}}
Please complete the payment by {{due_date}}.
[Pay Now]
Emergency & Critical Alerts 🚨
Send timely emergency alerts and critical updates to ensure patients get the care they need—fast. Ideal for urgent follow-ups and 24/7 helpline support.
19. Emergency Helpline Info
Hi {{name}}, in case of a medical emergency, we're here for you 24/7.
📞 Tap the button below to call our emergency helpline instantly or simply dial {{number}}.
[Call Emergency]
20. Critical Lab Result Alert
Hi {{name}}, your recent lab report for {{test_name}} requires immediate attention.
📞 Please contact Dr. {{doctor}} at the earliest.
[Call Now]
Key Points for Drafting WhatsApp Template Messages
Each template message is carefully reviewed by WhatsApp to ensure it complies with the WhatsApp Message Template guidelines. Here are a few key points to keep in mind:
- You can Use *Bold*, _Italics_, ~Strikethrough~ in the template text along with emojis to make it more effective.
- Ensure the message formatting is correct; otherwise, WhatsApp may reject the template.
- Add Call-to-Action or Quick Reply buttons, keeping the button text within the 20-character limit.
- Use emojis to add a personal touch to your messages🚀.
How to Send WhatsApp Template Messages
Want to send WhatsApp Template Messages? You’ll need a trusted WhatsApp Partner like AiSensy to make it happen.
AiSensy is a powerful WhatsApp Business API-based marketing platform. Here’s what you can do with AiSensy:
🚀 Broadcast messages to unlimited users — who have opted in.
🔐 Automate transactional notifications — worry-free, with end-to-end encryption.
💬 Chat 1:1 with customers to answer queries in real time.
🤖 Build chatbots with zero coding using the intuitive drag & drop interface.
🎯 Run retargeting campaigns on WhatsApp to reconnect with specific audiences.
📣 Launch Click-to-WhatsApp ads that drive instant conversations.
AiSensy makes sending WhatsApp Template Messages effortless while helping you grow and engage your audience. Ready to get started?
Final Thoughts
These WhatsApp Template Messages Healthcare are your powerful tool to improve your patient communication and increase efficiency.
Whether you're a hospital, clinic, diagnostic lab, or a telehealth platform, WhatsApp is the go-to platform for happy patients.
💡 Use the templates above to get started today! Want help setting up WhatsApp automation? We’ve got your back.
📅 Book a free onboarding session with our experts now →
Book Demo Call
WhatsApp Template Message FAQs
WhatsApp Template Messages are pre-approved messages that businesses use to communicate with users outside the 24-hour customer service window. These messages can serve various purposes, such as sending promotional content, product updates, abandoned cart reminders, or festive greetings.
Yes, every WhatsApp Template Message must be approved by WhatsApp before use. The review process ensures the content adheres to WhatsApp's policies and is free from errors, including grammatical mistakes.
No, once a WhatsApp Template Message is approved, you cannot modify it. However, dynamic values within the template can be updated when the message is sent.
WhatsApp Template Messages support text, images, files, and videos. However, text must always be included, meaning media alone cannot be sent as a template message.
WhatsApp prohibits spamming and harmful content. Businesses cannot send messages containing threatening language, promotions of harmful products (e.g., alcohol), or any form of abuse or harassment.