How to fix Floating Parameter Issue in WhatsApp Template Message?

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What is the floating parameter issue?

While submitting WhatsApp Template Message, you might have encountered an error message mentioning, "Floating Parameters aren't allowed in Template format."

Here's a simple trick to rectify this issue & successfully submit your WhatsApp Template Message for approval. 

Steps to fix Floating Parameter Issue

  • 1

    Go to manage & add a New Template Message

    First, go to Manage and click on 'New' to add a template message. 

    Add the Template Label, Category, Template Type, language and Template message name. 

    If you don't know how to create a template message, check out this WhatsApp template message guide

    Create a template message
  • 2

    Template Format with floating Parameter Issue

    On the right is the Format for our Template Message. We've added the parameters containing value '1' in a separate line.

    If you do this, you will see an error message as shown in the below image while submitting the template message👇‍

    Template format with floating parameter issue
  • 3

    Floating Parameter Issue

    This is the Floating Parameter Issue that happens when you add a parameter to a separate line without adding anything else. 

    To resolve the issue, simply do this👇‍

    Floating parameter issue
  • 4

    Correct way of using Parameter in Template Message

    The image on the right shows the correct way of using parameters in a sentence. 

    You should add a word along with the parameters to resolve the Floating Parameter Issue. 

    Also, note that you can only add one blank line in-between sentences. 

    Adding multiple blank lines will prevent you from submitting the WhatsApp Template Message for Approval.

    Correct way of using parameters in template message
  • 5

    Submit Template Message for Approval

    After correcting the Floating Parameter Issue, proofread your Template Message. 

    Last, submit it for approval. You shall see a 'successfully submitted' message as shown in the image on the left. 

    Template message submission success

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