While submitting WhatsApp Template Message, you might have encountered an error message mentioning, "Floating Parameters aren't allowed in Template format."
Here's a simple trick to rectify this issue & successfully submit your WhatsApp Template Message for approval.
First, go to Manage and click on 'New' to add a template message.
Add the Template Label, Category, Template Type, language and Template message name.
If you don't know how to create a template message, check out this WhatsApp template message guide.
On the right is the Format for our Template Message. We've added the parameters containing value '1' in a separate line.
If you do this, you will see an error message as shown in the below image while submitting the template message👇
This is the Floating Parameter Issue that happens when you add a parameter to a separate line without adding anything else.
To resolve the issue, simply do this👇
The image on the right shows the correct way of using parameters in a sentence.
You should add a word along with the parameters to resolve the Floating Parameter Issue.
Also, note that you can only add one blank line in-between sentences.
Adding multiple blank lines will prevent you from submitting the WhatsApp Template Message for Approval.
After correcting the Floating Parameter Issue, proofread your Template Message.
Last, submit it for approval. You shall see a 'successfully submitted' message as shown in the image on the left.
Our excellent customer support team is ready to help.