AiSensy Platform Pricing Plans

Monthly / Yearly Subscription | Unlimited Users Plan

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  • Basic

    Unlimited Users
    1000 Free Service Conversations/month
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      Unlimited Agent Logins
      Create Unlimited Customer Support Agents to respond to customer queries seamlessly.
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      Smart Audience Segregation
      Filter contacts via Tags, Attributes & more
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      Broadcasting & Retargeting
      Segregate & Retarget Users based on Read, Replied & more filters.
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      Template Message APIs
      Automate Template Messages via Live API Campaigns
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      Multi-Agent Live Chat
      Create Unlimited Customer Support Agents to respond customer queries.
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      Agent Transfer & Manager Monitoring
      Agents can transfer chats to other Live chat agents and Managers can also monitor every agent chat
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      AiSensy Marketplace Integrations
      Connect your CRM & Software with 2000+ Integrations available
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      1200 Messages/min
      Send messages at a speed of 1200 m/s
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      Upto 10 Tags
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      Upto 5 Custom Attributes
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      Shopify & WooCommerce Integrations
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      Dialogflow Chatbot Integration
      Create Unlimited Customer Support Agents to respond to customer queries seamlessly.
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      Shared Team Inbox
      Create Unlimited Customer Support Agents to respond to customer queries seamlessly.
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      Click-to-WhatsApp Ads Manager
      Run Facebook/ Insta Ads that click to WhatsApp directly via AiSensy
  • Pro

    Unlimited Users
    1000 Free Service Conversations/month
    • ✓
      All features in Basic Plan
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      Upto 100 Tags
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      Upto 20 Custom Attributes
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      Campaign Scheduler
      Schedule WhatsApp Broadcast Campaigns ahead of time
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      Campaign Click Tracking
      Track clicks on your Call to Action (CTA) Buttons included in messages
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      Smart Agent Routing
      Apply certain filters on agent based on tags, campaigns, attributes which shows each agent chats that lie under their filter.
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      Campaign Budget Analytics
      Track day-wise usage of BICs & UICs
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      Project APIs
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      Custom Agent Rules
      Limit the chats viewed by your agents by Smart Attribute Filtration.
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      Carousel Template Click Tracking
      Get analytics on who clicked and how many times a user clicked your WhatsApp Carousel Template's URL button.
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      CSV Campaign Scheduler
      Upload CSV file and schedule your WhatsApp Broadcast Campaign at the same time.
  • Enterprise

    Unlimited Users
    1000 Free Service Conversations/month
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      Recommended for Brands with 5 Lac+ Users
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      All features in Pro Plan
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      Unlimited Tags
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      Unlimited Attributes
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      Downloadable Reports
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      Dedicated Account Manager
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      Priority Customer Support
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      Transfer data from AiSensy to your CRM
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      Higher Messaging Speed

No-Code Chatbot Builder (Add-On)

Build multiple WhatsApp Chatbots using a simple Drag & Drop function. Create 5 Chatbots simultaneously at just ₹1,999/Month 

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WhatsApp's Conversation Based Pricing

WhatsApp Conversation is a 24-hour messaging window initiated only when a business messages a user.

Businesses and users can exchange any number of messages, including template messages, within a 24 hour conversation session without incurring additional charges. 

  • WhatsApp Conversations are Charged depending on the category of Template message & vary as per the receiver's country.
  • Conversations costs(applicable for Indian numbers) - ₹0.81/ Marketing Conversation ₹0.35/ Authentication Conversation ₹0.35/ Utility Conversation ₹0.35/ Service Conversation
  • The above Prices are for Sending Conversations in India
  • All conversations are valid only in a 24 hour period
  • Green Tick Application: FREE
  • 1000 FREE Conversations/ month (Service Conversations)
  • All above pricing mentioned is exclusive of GST

WhatsApp Pricing

 WhatsApp pricing has been categorized into 4 different categories including: 

  • Broad

    Product updates, special offers, general advertisements, or promotional messages 

  • Util

     Transactional messages like delivery updates or pay confirmation 

  • Auth

     OTP messages such as account registration, account recovery, and integrity challenges. 

  • Serv

    Messages related to personalised customer support, addressing queries. 

Important Pointers

  • Businesses can enjoy 1000 free conversations per month for Service category messages.

  • If a business replies to a user with a template message or sends a template message in an open service conversation, this opens a new conversation based on the template category.

  • If a conversation involves multiple categories such as Marketing, Authentication, Utility, or Service, charges will be applied separately for each category's conversation window initiated.

  • Each category of messages, including Marketing, Authentication, Utility, or Service, incurs its own charges. If you send messages from different categories to the same user within a 24-hour window, you will be charged for each category separately.

  • When initiating a conversation in a specific category, you have a 24-hour window to chat with your customers without incurring extra charges. This provides ample time to communicate effectively.  

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Got Higher Messaging Volumes?

Let's Get on a Call!

We Have Answered Almost All Your Questions

Features Included in ALL PLANS

  • Customer Support

    • FREE WhatsApp Business API
    • Multiple Human Agent Live Chat
    • One Click Dialogflow Integration
    • Unlimited Live Chat Agent Dashboards
    • No-Code Chatbot Templates
    • Mobile Responsive Dashboard
    • Web & Mobile Push Notifications
  • Broadcasting & Automation

    • Unlimited Broadcasting Campaigns
    • Template Message Approvals
    • Automate Notifications via API
    • WhatsApp Retargeting Campaigns
    • Real-Time Campaign Analytics
    • Smart Audience Segmentation
  • Chat CRM & More

    • Import and Export Contacts
    • Track Customer Journey
    • Add Tags & Attributes
    • Shopify & WooCommerce Integration
    • Zapier and Pabbly Integration
    • Shared Team Inbox