AiSensy Platform Pricing Plans

Monthly / Yearly Subscription | Unlimited Users Plan

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  • Basic

    Unlimited Users
    999
    /month
    899
    /month
    1000 Free Service Conversations/month
    • ✓
      Unlimited Agent Logins
      Create Unlimited Customer Support Agents to respond to customer queries seamlessly.
    • ✓
      Smart Audience Segregation
      Filter contacts via Tags, Attributes & more
    • ✓
      Broadcasting & Retargeting
      Segregate & Retarget Users based on Read, Replied & more filters.
    • ✓
      Template Message APIs
      Automate Template Messages via Live API Campaigns
    • ✓
      Multi-Agent Live Chat
      Create Unlimited Customer Support Agents to respond customer queries.
    • ✓
      Agent Transfer & Manager Monitoring
      Agents can transfer chats to other Live chat agents and Managers can also monitor every agent chat
    • ✓
      AiSensy Marketplace Integrations
      Connect your CRM & Software with 2000+ Integrations available
    • ✓
      1200 Messages/min
      Send messages at a speed of 1200 m/s
    • ✓
      Upto 10 Tags
    • ✓
      Upto 5 Custom Attributes
    • ✓
      Shopify & WooCommerce Integrations
    • ✓
      Dialogflow Chatbot Integration
      Create Unlimited Customer Support Agents to respond to customer queries seamlessly.
    • ✓
      Shared Team Inbox
      Create Unlimited Customer Support Agents to respond to customer queries seamlessly.
    • ✓
      Click-to-WhatsApp Ads Manager
      Run Facebook/ Insta Ads that click to WhatsApp directly via AiSensy
  • Pro

    Unlimited Users
    2399
    /month
    2159
    /month
    1000 Free Service Conversations/month
    • ✓
      All features in Basic Plan
    • ✓
      Upto 100 Tags
    • ✓
      Upto 20 Custom Attributes
    • ✓
      Campaign Scheduler
      Schedule WhatsApp Broadcast Campaigns ahead of time
    • ✓
      Campaign Click Tracking
      Track clicks on your Call to Action (CTA) Buttons included in messages
    • ✓
      Smart Agent Routing
      Apply certain filters on agent based on tags, campaigns, attributes which shows each agent chats that lie under their filter.
    • ✓
      Campaign Budget Analytics
      Track day-wise usage of BICs & UICs
    • ✓
      Project APIs
    • ✓
      Custom Agent Rules
      Limit the chats viewed by your agents by Smart Attribute Filtration.
    • ✓
      Carousel Template Click Tracking
      Get analytics on who clicked and how many times a user clicked your WhatsApp Carousel Template's URL button.
    • ✓
      CSV Campaign Scheduler
      Upload CSV file and schedule your WhatsApp Broadcast Campaign at the same time.
  • Enterprise

    Unlimited Users
    Custom
    Custom
    1000 Free Service Conversations/month
    • ✓
      Recommended for Brands with 5 Lac+ Users
    • ✓
      All features in Pro Plan
    • ✓
      Unlimited Tags
    • ✓
      Unlimited Attributes
    • ✓
      Downloadable Reports
    • ✓
      Dedicated Account Manager
    • ✓
      Priority Customer Support
    • ✓
      Webhooks
      Transfer data from AiSensy to your CRM
    • ✓
      Higher Messaging Speed

No-Code Chatbot Builder (Add-On)

Build multiple WhatsApp Chatbots using a simple Drag & Drop function. Create 5 Chatbots simultaneously at just ₹1,999/Month 

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WhatsApp's Conversation Based Pricing

WhatsApp Conversation is a 24-hour messaging window initiated only when a business messages a user.

Businesses and users can exchange any number of messages, including template messages, within a 24 hour conversation session without incurring additional charges. 

  • WhatsApp Conversations are Charged depending on the category of Template message & vary as per the receiver's country.
  • Conversations costs(applicable for Indian numbers) - ₹0.81/ Marketing Conversation ₹0.35/ Authentication Conversation ₹0.35/ Utility Conversation ₹0.35/ Service Conversation
  • The above Prices are for Sending Conversations in India
  • All conversations are valid only in a 24 hour period
  • Green Tick Application: FREE
  • 1000 FREE Conversations/ month (Service Conversations)
  • All above pricing mentioned is exclusive of GST

WhatsApp Pricing

 WhatsApp pricing has been categorized into 4 different categories including: 

  • Broad
    MARKETING

    Product updates, special offers, general advertisements, or promotional messages 

  • Util
    UTILITY

     Transactional messages like delivery updates or pay confirmation 

  • Auth
    AUTHENTICATION

     OTP messages such as account registration, account recovery, and integrity challenges. 

  • Serv
    SERVICE

    Messages related to personalised customer support, addressing queries. 

Important Pointers

  • Businesses can enjoy 1000 free conversations per month for Service category messages.

  • If a business replies to a user with a template message or sends a template message in an open service conversation, this opens a new conversation based on the template category.

  • If a conversation involves multiple categories such as Marketing, Authentication, Utility, or Service, charges will be applied separately for each category's conversation window initiated.

  • Each category of messages, including Marketing, Authentication, Utility, or Service, incurs its own charges. If you send messages from different categories to the same user within a 24-hour window, you will be charged for each category separately.

  • When initiating a conversation in a specific category, you have a 24-hour window to chat with your customers without incurring extra charges. This provides ample time to communicate effectively.  

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Got Higher Messaging Volumes?

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We Have Answered Almost All Your Questions

Features Included in ALL PLANS

  • Customer Support

    • FREE WhatsApp Business API
    • Multiple Human Agent Live Chat
    • One Click Dialogflow Integration
    • Unlimited Live Chat Agent Dashboards
    • No-Code Chatbot Templates
    • Mobile Responsive Dashboard
    • Web & Mobile Push Notifications
  • Broadcasting & Automation

    • Unlimited Broadcasting Campaigns
    • Template Message Approvals
    • Automate Notifications via API
    • WhatsApp Retargeting Campaigns
    • Real-Time Campaign Analytics
    • Smart Audience Segmentation
  • Chat CRM & More

    • Import and Export Contacts
    • Track Customer Journey
    • Add Tags & Attributes
    • Shopify & WooCommerce Integration
    • Zapier and Pabbly Integration
    • Shared Team Inbox