Until now, to apply for WhatsApp Business API, you needed a fresh mobile number that was inactive on your WhatsApp Business or WhatsApp Business app.
If you wanted to apply for WhatsApp API on your existing WhatsApp Business number, you had to delete your WhatsApp account and then apply for WhatsApp API
This changes with the WhatsApp Coexistence update
In this blog, we'll discuss:What is WhatsApp coexistence
Benefits of WhatsApp coexistence update
Requirements for WhatsApp coexistence
How to get WhatsApp API using WhatsApp coexistence
Benefits of WhatsApp coexistence using AiSensy
So, let's get started
What is the WhatsApp coexistence update
WhatsApp coexistence is an update rolled out by Meta allowing businesses like yours to apply for WhatsApp Business API on your existing WhatsApp Business number. This means your WhatsApp Business API and WhatsApp Business can now co-exist together, very seamlessly.
This is a revolutionary update as most of the businesses that approached us wanted to get WhatsApp API on their existing WhatsApp number and use both of them in coexistence.
And this is now possible!
Benefits of WhatsApp coexistence update
- Seamless Transition, Zero Disruption: Keep all your existing WhatsApp chats, contacts, groups & communities safe while still reaping the massive benefits of WhatsApp Business API.
- WhatsApp Chat Sync: When you get your WhatsApp Business API using AiSensy on your WhatsApp business number, all your chats will sync and showup on both WhatsApp Business app and AiSensy's live chat. Thus, creating a complete sync between both apps. You can respond via AiSensy as well as via your WhatsApp Business app.
- Access advanced features: With coexistence, you get the benefit of all advanced WhatsApp API features like unlimited broadcasting, CRM integrations, automations, WhatsApp chatbot, multi-agent live chat & much more on your existing WhatsApp business number.
- Click to WhatsApp Ad leads sync: One of the major benefit of coexistence is that you can view and engage all your Click to WhatsApp ad leads in your WhatsApp Business app. With AiSensy's forever FREE plan, you can run Click to WhatsApp ads on AiSensy and get all your leads in your WhatsApp Business app without paying any subscription cost! Your WhatsApp API can stay live forever for FREE on AiSensy, no hidden costs included. You'll just need to pay for recharging Meta Ad credits in AiSensy app. That's it!
- Cost-effective Upgrade: Save the extra expense of switching numbers as you can get WhatsApp API on your existing WhatsApp Business number.
Requirements to get started
All you need is a WhatsApp Business account to get started! That's it.
If you have this ready, you can apply for WhatsApp Business API on your existing WhatsApp Business number.
How to get WhatsApp API using WhatsApp coexistence
The steps to apply for WhatsApp Business API in coexistence will be the same as mentioned in this help doc.
However, coexistence is currently a beta feature and if you want to apply for WhatsApp API on your WhatsApp Business number, you'll currently have to contact the AiSensy team.
We will mention it in this blog itself when more updates surface.
Benefits of WhatsApp Coexistence using AiSensy
AiSensy offers a Forever FREE plan with benefits like FREE WhatsApp Business API, AI powered Click to WhatsApp ads manager, Live chat, WhatsApp Blue tick & many more.
When we say FREE it means forever!
When you apply for WhatsApp API using your existing WhatsApp Business number via coexistence update, you can:
- Run Click to WhatsApp ads and get leads on WhatsApp Business app
- Respond to customer queries using WhatsApp Business app and AiSensy's live chat
- Apply for the prestigious WhatsApp blue tick free of cost (it apparently costs ₹639 - ₹18900/ month on WhatsApp Business app)
And, if you subscribe to AiSensy's basic or pro plan, you can also send unlimited broadcasts, build no-code Chatbots, automate notifications & so much more!!
The possibilities are infinite.
Signup Now on AiSensy to get started.
For more info, here are a few FAQs
WhatsApp coexistence FAQs
WhatsApp Coexistence is a revolutionary update that lets you apply for the WhatsApp Business API on your existing WhatsApp Business number—no need to delete your account. Now, you can run both the WhatsApp Business app and the API side by side, ensuring a seamless experience for you and your customers.
Absolutely! One of the key benefits of WhatsApp Coexistence is that all your current chats, contacts, groups, and communities remain safe and synchronized. You can continue using them while enjoying the new features of the API.
All you need is an active WhatsApp Business account. If you already have one, you can apply for the WhatsApp Business API on your existing number without any additional setup.
Once enabled, WhatsApp Coexistence lets you manage your chats and contacts using both the WhatsApp Business app and the API simultaneously. Everything syncs automatically, so you can work the way you're used to without any interruptions.
The WhatsApp API setup process is straightforward and typically takes just a few minutes. Once approved, you can start enjoying all the benefits immediately—no need to change your number or lose your existing chats.
Absolutely! With WhatsApp Coexistence, you keep all the features you love in the WhatsApp Business app while also unlocking powerful API tools like automation, CRM integration, and multi-agent live chat. It’s truly the best of both worlds.
Not at all. Your broadcast limits and messaging rates remain unchanged. The coexistence feature is all about enhancing your messaging experience without disrupting the way you currently connect with your customers.
WhatsApp Coexistence is designed to give you the best of both worlds. While it’s currently in beta and some advanced options are still being refined, most features work seamlessly. And if you run into any issues, we’re always here to help!