AiSensy Vs Interakt

AiSensy provides the best customer support across the industry. Its team members are available via:

• Zoom Call/ Gmeet support
• Direct call support
• Email support
• WhatsApp

 You can call and get immediate solutions to queries.  

Interakt only offers only email support which might take 2-3 days to completely solve your queries.

Interakt doesn't provide customer support via Call, SMS or WhatsApp. 

• AiSensy provides an Unlimited Users plan which costs Rs 999/ paid monthly or Rs 10789/ paid yearly.
  
  
• AiSensy also offers a Pro plan which costs Rs 2399/ monthly or Rs 25,910/ paid yearly. This plan gives you more power with pro features like Broadcast Scheduler, Click-tracking, Campaign Budget Analytics & much more.
  
  
•  Both plans give you the power to connect with Unlimited users in one go. You'll just need to pay for the WhatsApp Conversation Charges after 1000 Free Conversations per month along with the Subscription fee.
  
  
• With each plan, you get Free Green Tick Verification, Unlimited Agents & 1000 FREE Conversations. 

• Interakt offers 3 plans - Starter, Growth & Advanced.
  
• The starter plan costs Rs 999/month & includes Free WhatsApp API Approval, and Unlimited Team member access. The major cons are that you only get 1 integration & 48-hour SLA (Service Level Agreement) for support via email.
  
  
• Interakt's Growth plan costs Rs 2499 / month & offers 24 hours SLA for support & upto 3 integrations.
  
  
• Interakt's Advanced Plan costs Rs 3499 / month & offers Unlimited App Integrations & Agent statistics.
  
  
• With each plan, you get Free Green Tick Verification, Unlimited Agents & 1000 FREE Conversations. 

 AiSensy provides a friendly user interface that runs smoothly 99.9% of the time. You'd face no problem interacting with the UI on a day-to-day basis.  

More about the UI:

•  The chats are categorized into 3 parts to avoid confusion.

• The platform is easily navigable, easy to use and quick to master!
  
  
• You can easily connect a Free Google Dialogflow Chatbot.

• Interakt offers a simple & easy to use UI with comparatively less features. 

• The UI is easy to understand and master but lacks the smart features offered by AiSensy.
  
  
• You cannot integrate WhatsApp Chatbots in Interakt.

• AiSensy offers speedy approval for WhatsApp Business API. Its team sits with you and helps with the application and approval process for free.
  
  
• With AiSensy, clients have gained access to the API as quickly as 10 minutes (given that their FB Business Manager is verified)
  
  
• The team also helps you get Green Tick on WhatsApp for FREE!

• Interakt too has a speedy approval process for WhatsApp Business API but falls behind in comparison with AiSensy. You can get approval within 3-5 days of applying.
• Interakt also helps you get Green Tick verification on WhatsApp for FREE!

In comparison, AISensy provides speedy approval for WhatsApp Business API!

You can create Click-to-WhatsApp Ads directly from AiSensy Platform. 

The Ads creator is extremely easy to use & can be used by beginners to create Facebook/ Instagram ads that click-to-WhatsApp. 

Not just this, you can also drive robust analytics from your ads & target the leads obtained directly via AiSensy

 Interakt doesn't provide an option to create CLick-to-WhatsApp Ads. 

They currently only allow you to track the analytics of your click-to-WhatsApp Ads Campaigns. 

 Ai Sensy provides a Template message strategy & counselling to customers for Free.

From help with drafting template messages to various strategies to upsell products through template messages; AiSensy provides complete assistance.  

 Interakt doesn't provide a Template message strategy & counselling with their package! 

Smart audience segmentation is filtering the audience based on multiple parameters: Name, Mobile Number, tags, source, First Message tags, Intervened, campaigns, closed, requested, Last Seen & more

AiSensy app allows you to label the audience based on parameters mentioned in the above definition. Additionally, multiple levels of audience segmentation can be done for smart targeting. 

Interakt does provide for audience segmentation, but it's limited to one or two basic filters.

A UTM/ URL based button allows you to pre-fill messages for particular pages. This means whenever a customer clicks on the WhatsApp icon on a particular page, they'll have a pre-filled message on WhatsApp that they can send you. 

This allows you to nurture leads and collect information for the purpose the customer has sent the message. In essence, the button allows you to 'track' traffic from its source of origin.

AiSensy provides this button for smart analysis of the audience.

Interakt doesn't provide a UTM/ URL based button in their platform.

Using the WhatsApp Link Builder tool, you can create customized, Direct to WhatsApp Clickable links which you can share across with your users and on Social Media. 

AiSensy offers a WhatsApp Link builder in their platform. You can test & check out this feature by clicking here.

Interakt also offers a WhatsApp Link builder in their WhatsApp Business API package.

Automated attribute collection refers to collecting important customer attributes through Chatbots. A chatbot queries the customer and collects these attributes allowing you to nurture leads, collect data points and various qualification parameters. 

AiSensy's intelligent dashboard allows for automated attribute collection. You can pre-set the attributes yourself.

Interakt doesn't provide an automated attribute collection feature.

AiSensy provides on-demand Integration Services with different CRM Platform and also Assists your team with these integrations

(AiSensy is the only platform listed on the Razorpay App Store)

Interakt offers integration but only with a few softwares such as Shopify & more. 

The first message tag is the tag automatically allotted to customers based on their initial message. This allows for the smart distribution of customers and helps you collect valuable data & information about the purpose of the customer's message. 

AiSensy's smart engine allots first message tags automatically. 

Interakt doesn't provide availability for First Message Tag to users.

Customer Journey is a feature that allows you to put a face to the journey of customers; from the source of lead generation to messages sent, it tracks everything! 

Customer Journey is a unique feature you'll find only in the AiSensy dashboard. 

Interakt doesn't provide customer journey tracking in their dashboard.

We stated the facts! But, ultimately, the choice is yours! 

Whether it's pricing, platform features, chatbot integration, Broadcasting features or dashboard intuitiveness, AiSensy is one of the best Interakt Alternatives with a no-code solution. 

Want to switch from your current WhatsApp API provider? Connect with our customer support!