WhatsApp has become one of the most powerful customer communication channels for businesses. With open rates exceeding 90%, the real challenge is no longer reaching customers—it’s sending attractive messages for customers on WhatsApp that actually drive engagement, clicks, and conversions.
In this guide, you’ll learn how to craft compelling WhatsApp messages that feel personal, valuable, and action-oriented—along with real examples you can adapt for your business using AiSensy’s WhatsApp Business API tools.
Why Attractive Messages on WhatsApp Matter
Unlike email or SMS, WhatsApp is a personal, conversational channel. Customers expect speed, clarity, and value. If your message feels generic or overly promotional, it will be ignored or blocked.
Attractive messages for customers on WhatsApp help you:
- Increase read and response rates
- Build trust and long-term engagement
- Drive more conversions with fewer messages
- Reduce opt-outs and spam reports
The goal isn’t to send more messages—it’s to send better ones.
Read: How to Unban a Banned WhatsApp Number
What Makes a WhatsApp Message “Attractive”?
An attractive WhatsApp message combines clarity, personalization, and intent. Here are the core elements:
1. Personalization (Beyond Just the Name)
Customers respond better when messages reflect their behavior, preferences, or past actions.
Example:
“Hi Ana 👋 We noticed you were checking out our WhatsApp chatbot features—here’s a quick demo you’ll love.”
With AiSensy, you can personalize messages using:
- Name
- Location
- Purchase history
- Last interaction
- Funnel stage
2. Clear Value in the First Line
The first sentence determines whether the message gets read or ignored.
Weak:
“We have an update for you.”
Attractive:
“🎁 Get 15% off your next order—valid only for the next 24 hours!”
Always answer the customer’s silent question: “What’s in it for me?”
3. Conversational, Human Tone
WhatsApp is not email. Short sentences, emojis (used sparingly), and natural language perform better.
Example:
“Quick question 😊 Are you still interested in automating your WhatsApp replies?”
Ai-powered chatbots on AiSensy can maintain this conversational tone at scale.
4. One Clear CTA
Too many options reduce conversions. Each WhatsApp message should focus on one action.
Examples:
- “Reply YES to get started”
- “Tap below to complete your order”
- “Book your free demo”
Types of Attractive Messages for Customers on WhatsApp (With Examples)
1. Promotional WhatsApp Messages
Best for sales, offers, and launches.
Example:
“🔥 Flash Sale Alert!
Get up to 30% OFF on our best-selling products.
⏰ Ends tonight.
👉 Shop now”
Best practices:
- Use urgency
- Keep it skimmable
- Highlight one main benefit
Read: 100 Best WhatsApp Promotional Messages
2. Welcome Messages
First impressions matter.
Example:
“Welcome to [Brand Name], Ana! 👋
You’ll now receive exclusive offers, updates, and tips right here on WhatsApp.
🎁 Here’s 10% off your first purchase!”
AiSensy allows you to automate welcome messages instantly after opt-in.
3. Abandoned Cart Messages
Highly effective when done right.
Example:
“Hey Jessica 👀
You left something in your cart!
Complete your order now and enjoy FREE shipping 🚚”
With AiSensy’s WhatsApp automation, you can trigger these messages based on real-time user behavior.
4. Order & Transactional Messages
These should be clear, reassuring, and informative.
Example:
“✅ Order Confirmed!
Your order #45821 is on its way.
📦 Track it here: [link]”
Transactional messages build trust—and open the door for future engagement.
5. Re-engagement Messages
Perfect for inactive users.
Example:
“We miss you, Jack 💙
Here’s a special offer just for you—valid till tonight!”
Segment inactive users in AiSensy and re-engage them without spamming active customers.
6. Product Recommendation Messages
Creating attractive messages for customers on WhatsApp means aligning the message intent with where the customer is in their journey. Send template messages for upselling or cross-selling based on past behavior.
Example:
“Hi Ana 👋 Based on your last purchase, we think you’ll love this!
✨ Check it out here: [link]”
7. Back-in-Stock Alerts
Perfect for high-intent customers waiting for a product.
Example:
“Good news 🎉
The item you were waiting for is back in stock!
⏳ Grab it before it sells out again: [link]”
8. Appointment & Booking Reminders
Reduces no-shows and improves customer experience.
Example:
“⏰ Friendly reminder!
Your appointment with us is scheduled for tomorrow at 4 PM.
Reply YES to confirm.”
9. Feedback & Review Requests
Keeps it short and customer-friendly.
Example:
“Thanks for your recent order 😊
Could you spare 30 seconds to share your experience?
⭐ Leave a review here: [link]”
10. Educational / Value-Driven Messages
Great for nurturing leads without selling.
Example:
“💡 Quick tip for you!
Did you know you can automate customer replies on WhatsApp in minutes?
Learn more here: [link]”
11. Limited-Time Event Invitations
Drives urgency and exclusivity.
Example:
“You’re invited 🎉
Join our free live demo on WhatsApp automation this Friday.
📅 Save your spot here: [link]”
12. Loyalty & Rewards Messages
Strengthens long-term engagement.
Example:
“🎁 You’ve earned rewards!
Redeem your loyalty points on your next order.
👉 Use them now: [link]”
13. Price Drop Alerts
Ideal for hesitant buyers.
Example:
“📉 Price Drop Alert!
The product you viewed is now available at a lower price.
🔥 Buy now: [link]”
14. Referral Program Messages
Turns customers into advocates.
Example:
“Love shopping with us? 💙
Refer a friend and you both get ₹500 off!
👉 Share your referral link: [link]”
15. Seasonal / Festive Campaign Messages
Keeps your brand timely and relevant.
Example:
“🎊 Festive Special!
Celebrate with exclusive WhatsApp-only offers just for you.
✨ Shop now: [link]”
Read: Diwali WhatsApp Promotional Messages (Top 40)
Best Practices for Writing Attractive WhatsApp Messages
Keep It Short and Scannable
Aim for:
- 2–4 short lines
- Simple language
- Clear spacing
WhatsApp messages should be readable in 3–5 seconds.
Use Rich Media Strategically
Images, GIFs, and buttons can dramatically increase engagement.
With AiSensy, you can send:
- CTA buttons
- Product carousels
- Click-to-WhatsApp ads that open conversations instantly
Send Messages at the Right Time
Even the most attractive message fails if sent at the wrong moment.
Best time windows:
- 10 AM – 1 PM
- 5 PM – 8 PM
AiSensy lets you schedule broadcasts based on time zones and user behavior.
Stay Compliant with WhatsApp Policies
Always:
- Get user opt-in
- Provide clear value
- Avoid spammy language
AiSensy is an official WhatsApp Business Solution Provider, ensuring policy compliance by default.
Read: How to create WhatsApp Template Messages in AiSensy?
How AiSensy Helps You Create Attractive WhatsApp Messages at Scale
Creating attractive messages for customers on WhatsApp manually doesn’t scale. AiSensy solves this with:
- AI-powered message templates
- No-code chatbot flow builder
- Advanced audience segmentation
- Broadcast scheduling
- Real-time analytics & optimization
- Click-to-WhatsApp Ads manager
Whether you’re a startup or an enterprise, AiSensy helps you turn WhatsApp into a high-converting customer engagement channel.
Final Thoughts
Attractive messages for customers on WhatsApp aren’t about clever wording alone—they’re about relevance, timing, and value. When done right, WhatsApp becomes your most profitable communication channel.
By combining strong copywriting with AiSensy’s automation, AI, and analytics, you can send messages your customers actually want to read—and act on.
👉 Ready to create high-converting WhatsApp messages? Try AiSensy today.
